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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2295 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the touch screen, ease of use, performance, lightweight design, and battery life of the ENVY x360. Many appreciate the value for the price and ample memory. However, some users cite a limited number of USB ports and concerns about the hard drive's reliability as drawbacks. The size of the laptop was also a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,295 reviews
  • Rated 5 out of 5 stars

    Computer great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate window 10.. Otherwise no issues..............

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During initial start up, before even getting to Window's desktop, the computer crashed. The screen went black. I couldn't get ahold of customer service that night, but the next day the worker over the phone had me "hard reset" 3 times and did a lot of other stuff. After finally getting setup, the computer seemed to be fine, until about 2 weeks later when the mouse started "jumping." With use of the touch screen, mouse pad or wireless mouse, the cursor would all of a sudden jump to a different part of the screen. I couldn't do anything. The computer was sent off and HP repaired it, but I really wish I could have gotten a brand new one. I feel like I'm using something that is defective, worried that something else is going to happen.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Perfect for my daughters school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Use and Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome computer for all things school!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been Wonderful for school and loved the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for a HP Envy & is even better!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sale .. pre college investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good 2nd computer for school work in prep for college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great computer. Very useful love the tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing computer. I live the 3 in 1 option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tops for my use. Highly recommend you considerbuying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for the bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it turned out to be a great thanksgiving deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like this computer! Awesome! Thank you. Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for what I use it for witch is xbox one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great - love the touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer and the good help from sales staff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how thin versatile it is. I love the graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP products are easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always like HP products, seems relatively easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hp computers are my go to. They are always dependable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great laptop, great price and my son is so happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is easy to use and is fast and convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Avg user is perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't do any gaming it is the perfect computer

    I would recommend this to a friend