Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $599.99
Clearance
The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2295 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the touch screen, ease of use, performance, lightweight design, and battery life of the ENVY x360. Many appreciate the value for the price and ample memory. However, some users cite a limited number of USB ports and concerns about the hard drive's reliability as drawbacks. The size of the laptop was also a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,295 reviews
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Very Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying my new computer. Didn't realize how much I would use the flip feature and turn into a tablet but it's amazing! Seems durable, loaded with features like the lighted keyboard and super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    This is a powerful yet light computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have read the reviews and have watched for freezes and other problems. I have had one. This computer is fast and really light. Hopefully, others will have as good an experience with it as I have.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Wife loves it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife and she loves it. Great speed, excellent feel to the keyboard, she likes the touch screen and being able to flip it into tablet mode for her work. Great looking and working laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read all the reviews before I purchased this laptop. (as well as many other laptops) I have had this laptop for a few days and love it so far. It was easy to set up. Great screen, clear and crisp. Great connection; very fast. Speakers louder than any other laptop/computer I have had. I love the keyboard and the back lit keys. I have not really used it as a tablet yet. Touch screen works great. I have no complaints or concerns about this laptop so far. I hope this helps bc when I was looking people (with all laptops) seem to have complaints so I was really unsure which to purchase. I would not hesitate to say this is really worth it for the money and more than I expected so far

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an HP fan mostly because their usually user friendly. The Envy provides me with the memory and processing speed needed to complete multiple task from uploading pictures to downloading documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE IT!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop because I wanted something simple to do school work on, surf the web, but also something tech savvy. This laptop was the best match to me thanks to a nice sales consultant. I love the features on it, especially the 2in1. I would recommend this laptop to any college student.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great Laptop!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased a new laptop to upgrade my HP laptop that I already have and this one is fast and pretty smooth. I have a MacBook already and it works just as good as that for being an HP computer.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I've had it for about two-three weeks now. I still haven't figured it all out. It's my first laptop with touchscreen capabilities. Wi-fi is fast. It's lightweight and has a backlit keyboard. I've enjoyed using it. My only complaint has nothing to do with the laptop itself. It used to be that Windows based computers had a program called Easy Transfer & it allowed you to transfer content, (programs, files, etc.) from your old computer to a new one. This program no longer exists on new windows computers. I googled it, and sure enough, it's not offered with Windows 10. It made it difficult, but not impossible to restore my files and programs from my old computer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 5 out of 5 stars

    Great laptop at a great price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop with a keypad, as I use it mostly for accounting work. A Best Buy employee recommended this computer to me. It's been great. I recommended it to a friend, who also purchased it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    Labtop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my husband he wanted something east to use , has a nice feel to the keys , easy setup like the idea of a two in one so far it's worked well lighter than most. And was a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great purchase!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I bought this computer. It's easy and comfortable to use as a laptop and also flip around to use as a tablet. It is fast on start up and never lags. I am very happy with this HP.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Love the lighted keys!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop!! Bought it for a Christmas gift and it was the highlight of the day! Easy to use, great capabilities and since my husband uses it often at night, we love the lighted keyboard!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Awesome laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother in need of a new laptop and it is perfect. Large screen with great brightness, split screen for the internet browser is great for her personally use. Simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Very nice laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been great for our personal use. Nice screen size and fast enough to complete all of our tasks, Wish it did have a number lock light to make it a little easier to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    awesome notebook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen, very light and fast, even with an HD and not SSD. I bought an HP laptop with i7 that had a terrible performance. returned and bought an Envy, worth every cent.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a lot lighter than the last one I bought 7 years ago. I love the metal look, no fingerprints to wipe every time I use it. I also like the option of using it as a tablet too.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Superb laptop at a decent price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop with lots of power and lot of memory for the storage. Works perfectly well with my USB C charger for my phone. Touch is really nice and display is good too.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backlit keyboard steals the show. Iike the top cover with the glossy hinges.. On performance i5 processor proves its worth. Havent tested the battery so far but seems to work ok.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Great laptop for a great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this laptop! My husband and I purchased this and it's a perfect size and weight! It's easy to browse, but I love the capacity of having a regular laptop with a full keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Slim

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer. Fast processor, lighted keyboard plus large screen. Only problem I was advised during the purchase I would receive the anti virus protection via email and I never did.

    I would recommend this to a friend