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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2295 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the touch screen, ease of use, performance, lightweight design, and battery life of the ENVY x360. Many appreciate the value for the price and ample memory. However, some users cite a limited number of USB ports and concerns about the hard drive's reliability as drawbacks. The size of the laptop was also a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,295 reviews
  • Pros mentioned:
    Speed, Weight

    Rated 4 out of 5 stars

    Much faster than the laptop i replaced, lighter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only do basic stuff, and this meets my needs. It is much faster, lighter and thinner. Transferring my programs and data files was easy, as was connecting my wireless mouse and printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent computer for the money, it is fast and easy to use. I would recommend this product if you are doing basic computer functions, spreadsheets, bills, surfing internet, ect...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Price & Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a 2 in 1 computer, this HP has great memory, a large hard drive, long battery life, and a durable aluminum shell. May be slightly heavy for some, but overall very worth its price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Envy does everything I need except..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using this computer. It was easy to get up to speed with it - I did have the help of the Geek Squad, though. However, I have had this computer freeze up at least 3 times in the past 3-4 weeks that I have owned it. I have not lost any information that I'm aware of, however, having to power off the computer by holding down the power button until it shuts off is not something I prefer to do. I talked with the Geek Squad the first time and they could offer no explanation for the freeze up. I have been traveling so I've not had a chance to return it. I think this is a product problem since I believe others have also had this situation.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The latest Core i5 with 12Gb and 1Tb of storage compliments each other for basic to mid-heavy processing needs. The laptop is beautiful and sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    I'm very pleased with this purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a new laptop to replace my three year old one. This was the perfect choice. It's very easy to operate and is very fast. Excellent purchase. Totally satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very nice and fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reviewing the overall rating and the features of this computer, it fit my needs perfectly in terms of speed and memory.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg I love this laptop! It does everything I need and with my son around being able to make it go from laptop to table is a gift. I use it everyday and it my saving grace!!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 4 out of 5 stars

    Fast and love the screen size!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. While it is large in tablet mode, the extra screen size is great. It is large but still travels well as it is not heavy and fits well in a backpack.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Exceptionally Satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been researching laptops(features, reviews and prices) for several months and then the Best Buy price hit my price point and I jumped on it, ---- ordering online and then picking it up at a local store. The device has worked beautifully from the launch through the present moment (approximately one month). I couldn't be more satisfied! I had purchased a similar HP about a year ago for my son and he had had a similarly positive experience. Display is crisp and performance exceeds my expectations (very little multi-tasking). Exceptional product, ... especially for the purchase price (approximately $650).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    I love my new laptop. So easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new HP Envy two in one Laptop. It is easy to use and it runs fast. The price was right. The sales people were very helpful and knowledgeable of all the laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Great Lap Top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found this product to be versatile, easy to use and love the touch screen and the fact that the screen can be turned over to create a touch-screen tablet computer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect for my new business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the perfect tool to take my new business to the next level. Plenty of memory, fast speeds and easy navigation fit into my time management plan to a tee.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Very Good 2 in 1 laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this laptop after having an unsuccessful attempt at buying an open box laptop from my local Best Buy store. That transaction did not work out but the Best Buy employees helped me to select this HP 2 in 1. I really like how it is designed and the hinging of the screen. Turning it from laptop to tablet, although it is a very large tablet. I am getting used to it. The only thing that kept it from receiving 5 stars is that it does not have a backlit keyboard. I had that on the open box laptop, it was very helpful when working or playing late at night. Overall though the performance of this laptop is very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be fair, after purchasing this laptop, we switched to an SSD hardrive. This computer is very easy to use and really fast. My wife thus far is happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    I love this 2-n-1!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is fast and has a huge hard drive. It's very responsive. I've had for a month and no problems. I love the light-up keyboard and everything else about it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great computer for a family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the purchase of the HP Envy laptop. It is very fast and powerful. It is worth spending a little extra and getting a top performing machine.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looKing for a laptop that will meet our daughter's needs (speed, reliability, touch screen) through high school. She has barely put it down since she got ut!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Double duty/tablet/laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed a basic new laptop and really wanted a cheapie, around $399 ish. Sadly every one in store and online were sold out. Had to upgrade to the HP but I think it was worth the extra. Wonderful backlit keyboard, and touchscreen ability. It's basically the same as every other windows 10 machine but this has alpha numerics and is ultra slim. Graphics are superb and the Bang & Olufseb speakers are very clear indeed. I've only had the laptop for a month, but I think it will be useful for the next 2 years or so ( technology demands we change everything after this timeframe I'm thinking).

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great 2-in-1 for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touchscreen and sleek design. Love having 1 TB hard drive. I just wish it weighed just a little bit less, but the other positive things outweigh that negative.

    I would recommend this to a friend