Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $599.99
Clearance
The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2295 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the touch screen, ease of use, performance, lightweight design, and battery life of the ENVY x360. Many appreciate the value for the price and ample memory. However, some users cite a limited number of USB ports and concerns about the hard drive's reliability as drawbacks. The size of the laptop was also a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,295 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Versatile and Powerful!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally broke down and bought a new laptop. Initially, I was going to get a conventional laptop, but after I saw the 2-in-1 convertible envy, I had to have it. It's so much faster then my old PC and I was able to load all the files and picture I used to keep on my external hard drive. I like the tablet mode and flipping it over like a tent to watch movies. I would recommend the HP envy series to all my family and friends. I actually liked it so much, I went back and bought another one for my wife!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Great everyday computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP has yet to fail. This computer has a big screen but still lightweight. Being able to do the 360 conversion is definitely a plus

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Laptop. It’s touch screen and can fold to use like a tablet. It isn’t to heavy. The screen is very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I literally have ever owned. Fast, reliable, sleek, and even looks amazing. I am so hapy I purchased this. Truly I am

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my assistant at the office. it's super fast and great for excel, word, charts, graphs and of course email.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 4 out of 5 stars

    Very light and easy to manage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop. It is light and I especially being able to enlarge the screen for better viewing. Very happy with my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 4 out of 5 stars

    Excellent work laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy travels with me every where. It is light yet sturdy. The i5 , 12gb Ram and 1tb hard drive give me all the power I need

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Powerful machine with lots of ram.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer as a leisure gaming machine. I play lots of simulation games through Steam, like Banished, Cities Skylines, and it works perfectly fine. Having 12 gb of ram is a very nice feature. This isn't a con for me, but if you were using it for mobility, keep in mind that it does weigh in the 5 pound mark. If you want something really lightweight, consider its aluminum casing and it is not a detachable keyboard. Touch screen is an excellent addition, which I enjoy. A very good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great bargain laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast, sleek and stylish. great purchase! found the laptop in the open box section and was pleasantly surprised at the savings.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Loved it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great laptop for the price. Had my old laptop for over 10 years but I needed a new one and am glad I found this one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great 2 in 1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you can't beat this 2 in 1. It boots up very quickly, has an i5 processor, touch screen, and a 1tb hard drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Convertible Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is sturdier than I thought. Thought is was going to be flimsy. or at least that I had to be super careful. This laptop has everything. Only drawback it I thought the battery life would last longer.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts upwards of 6-8 hours. Touch screen works without any lag. Screen is crisp for streaming Netflix and Hulu.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Super fast lapper

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough about this laptop. Bought several for my business and they are all super fast and more than capable.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Amazing purchase :)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive design with convertible multimode functions. Backlit keyboard and extra-wide ControlZone trackpad. Beats Audio.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Overall Good Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy to use, plenty of space, awesome features, it was a birthday gift for my college student and she loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Fast, good battery life and easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine was easy to set up, and get tailored for my usage. It boots up fast and runs quickly. Handles all of my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Usb ports

    Rated 4 out of 5 stars

    Works well for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer runs fast and quiet.dispite being told it has a cd drive(which it doesn't) it does everything i need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast machine, great display

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using an older laptop made by a different manufacturer, and the WiFi adapter died. I looked at another store and compared their line of products with Best Buy's and decided this HP Envy was exactly what I needed. I paid a bit more than I had planned, but I was in a bit of a hurry and needed to purchase to get back on the road. This machine was worth the price. It's extremely fast and has a stunning video display. I work in Graphics, so I know a good monitor when I see one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 4 out of 5 stars

    Very Lightweight

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my favorite purchases. The laptop works very well and is very lightweight. Great for on the go.

    I would recommend this to a friend