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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2295 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the touch screen, ease of use, performance, lightweight design, and battery life of the ENVY x360. Many appreciate the value for the price and ample memory. However, some users cite a limited number of USB ports and concerns about the hard drive's reliability as drawbacks. The size of the laptop was also a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,295 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent laptop. Will last forever. under 1k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast sturdy complete HP laptop for the price. Plenty of memory!! Lighted keys! Best laptop I ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 4 out of 5 stars

    great product-easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was ideal for my business. Good screen size, loaded with Windows 10 made setup and syncing with other pcs a snap

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great laptop for users of all skills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the overall performance and user friendly device. It exceeds my expectations and meets my needs

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great...just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't game or stream. I most use for a home PC and music. Fast, lots of memory and after 6 months still love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product so that in the event that I needed to work from home, I could do so with this laptop. I use it very little but it supports the platform that I need it for and runs the programs with good speed. The keyboard is easy to use and I like the thin deaign as well as swivle screen in the event I use it when presenting to clients. I'm very pleased with the product and the guidance I received from the Best Buy representative the day I made this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is solid, fast and reliable. It's also easy on the eyes with a long battery life. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a touch screen laptop and decided on the HP based on the storage, features and price and we are very happy

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Big improvement over my last computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features like touchscreen , side number keys, and improved memory make this computer much faster to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Best laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother spilled coffee on her old toshiba laptop so we went to Best Buy and she wanted to find something similar to her old one. Touch screen was a must as well as a big screen. A worker pointed out this laptop saying it was one of the best laptops and it was still part of a Black Friday sale. This is a good laptop in my opinion, the back lit keyboard is a good feature along with the 2-1. The caseing of the laptop is also made from a stronger material then plastic.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    Updated pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively easy to use. Lightweight. Comes with most programs preinstalled. Great for a student or business person.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this laptop for a few weeks, but so far it is user friendly and fast responding to commands.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Overall great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Smooth touch screen. Great spacing between keys. Good for multitasking with the 12gb of ram. I bought it while it was on sale for $699 so it definitely a great price to performance. Only issue for me was the track pad. It's not really a problem. But it has one smooth surface with the mouse button built in. So I would hit left click occasionally when Trying to right click. You get use to it though. Got a mouse for it anyways so problem solved.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Has done everything I need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a reasonably priced laptop that would support my needs. The HP Envy meets my needs and more!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the money, no issues so far. bought for a student for school and has done the trick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used my old computer, with windows Vista, for many years and since I'm older I was hesitant to buy a new laptop. But this was very easy to learn. It is lightweight. Graphics are beautiful. It is of course much faster. The battery lasts longer. The only problem I have had is getting used to the sensitivity of the keys. I know as I use it more I will get better.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this at a best deal. The touch screen response is super and the laptop is slim with longer battery backup.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 3 out of 5 stars

    Nice screen, horrible HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer itself is well built, looks nice and the display is great. But the hard drive in this system is so slow it made the entire system an absolute atrocity to use. I have 3 year old laptops that run faster than this thing. If they simply put an SSD in it standard it'd be a great machine. As is though, I had to return it because I felt like I'd traveled back in time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Love my laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a sturdy but lightweight laptop. It's much faster than my old laptop. The resolution is crisp.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop for so long and this was the perfect buy great memory and ram and love it's touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great purchase for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. I really enjoy the larger screen, but it is not too large. Great prices at BB so I added MS Office, 1 TB external drive, and an external Blue Ray DVD/CD drive. I'm not a huge fan of the cloud, and have about 70 GB of personal data, so the comfort of having my own backup is great. For travel, the external Blue Ray drive is great for an occasional movie or audio book. All in all, I couldn't be happier with my purchase.

    I would recommend this to a friend