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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2295 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the touch screen, ease of use, performance, lightweight design, and battery life of the ENVY x360. Many appreciate the value for the price and ample memory. However, some users cite a limited number of USB ports and concerns about the hard drive's reliability as drawbacks. The size of the laptop was also a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,295 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Nice lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like hp's displays always bright and crisp. I5 seems to be sufficient, first i5 I have ever bought. This replaces an old mac book for my daughter, she loves the convertibility from laptop to tablet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Size of monitor and keyboard make for easy use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a little larger than some, but it optimizes ease of use as compared to size and weight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    I just love this computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a simple use and set up, and a very elegant and light computer! Definitely worth the price!!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Ok for older adult not up to date with Windows 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy since very old computer died. Blue shirt was very helpful with purchase choice. Needed help with Geek Squad to bridge lack of knowledge but actually getting pretty good with technology. W/minimal instruction you can understand most of what's on computer. For older person would still recommend Geeks Squad for instructional lesson. Weight, size, compactness all good. Have found I would like one more port since I am a mouse user.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for home or work use. Convenient touch screen. Battery lasts several hours.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Very user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backlit keyboard I rea like and use. It is also easy to navigate between multiple screens.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Great laptop/tablet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use as a laptop or tablet. Love the illuminated keyboard. Looks sleek and the speed is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 3 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My "3" rating is only because I had to return my laptop twice. I had to return it twice due to some technical issues. However, now that I have a good one, I love it. It is easy to use. I love the touch screen as it can scroll up and down easily. Everything is easy to manage, and I like that it has a keypad on the side. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Great computer amazing price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great computer, amazing price Light weight, the speakers sound is very nice, touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased laptop, very fast easy to use. I love its so thin and the touch screen so awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Less Space is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know longer need a whole computer desk. I can set this by my printer and no extra space is needed. I got rid of my keyboard cord, my monitor cord, my speaker cords and my tower cords. I love the size of the screen. I love that it has a number keypad (I do a lot of adding and subtracting). There is one thing that I don't like and I never liked it on laptops, the mouse. I would definitely recommend a wireless mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son. I didn’t tealize how big it is. Besides the size, it’s awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Love this computer. Very user friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new computer. It's very user friendly. I like the lit up keyboard. Is nice for night.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 4 out of 5 stars

    Pretty easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to the computer world, this laptop seemed easy to set up. I also iks the touchscreen option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Screen Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was having issues, It was always sensing touch on the left side . But I took it in and its under the manufacturer Warranty! So its on its way to get fixed right now!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great all around laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses this computer for general gaming and school work. It is very fast and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 4 out of 5 stars

    College laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for son for college. Laptop is lightweight - works great. Overall very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight plus fast processing system. I enjoy being able to use as a tablet or laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect laptop for an incoming college freshman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did enough research to know that this laptop was what we wanted to purchase. At the store, the demo model allowed us to confirm the speed, reliability, and functionality of the product. Since bringing it home, it was a seamless process to setup and install all necessary software and peripheral devices. To date, the laptop is functioning perfectly and appears to be durable enough for a young college student.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer for a reasonable price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son-in -law who is an electrical engineer said the HP envy was a good computer and he was not wrong. The sales person at Best Buy showed me several different computers that were less expensive because I wanted to spend less. He said with what I was looking for I should check out the Envy and it was just perfect for what I wanted--solid state, lots of RAM and back lit keyboard. It was on sale so I saved $150!

    I would recommend this to a friend