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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2295 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the touch screen, ease of use, performance, lightweight design, and battery life of the ENVY x360. Many appreciate the value for the price and ample memory. However, some users cite a limited number of USB ports and concerns about the hard drive's reliability as drawbacks. The size of the laptop was also a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,295 reviews
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a replacement laptop for my wife as her old one was running pretty slow and was over 7 years old. This laptop is heavier than it seemed in the store and it seems a little bulkier too. The touchscreen works well and the ability to change it into a table, or tent mode, is nice. But it is not as light as my Surface Pro 4 by any stretch. But that is the tradeoff for the larger screen and real keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman at Best Buy was so helpful in going over the different laptops with me. This computer is the one he recommended and absolutely could not be more satisfied. This computer is perfect in every aspect-best computer I've ever owned. I love that it opens like a typical laptop but has the option of tablet mode and perhaps my favorite part is the touch screen. Highly recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research I needed something that was strong and big enough for my office. And this a great purchase. I only have one isue with the performance - the screen while using outlook and moving form one folder to the other one takes a second to process and the screen goes black. Unfortunatelly I havent had any answer formt he HP support team and noone at the store was able to ID the issue.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great laptop for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for school and I love it! I can have 5 pages open at a time and it still runs fast. It has a lot of storage which is also great for downloading textbooks. The tablet mode makes it super easy to read without having to scroll, you can just swipe the screen. The only thing I don't like is that it's kind of heavy and a little awkward to move around but other than that, it's great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the same laptop but 3 years old, I bought this one for a new manager because I love mine. Works great, the flip screen to tablet is a great bonus

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Enjoying my new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and weight of this laptop. Also enjoying the speed of functions.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i first bought this laptop I was a little hesitant because I have gotten used to my old toshiba laptop that ive had for 5 years. I loved my old laptop and was always avoiding the windows 10 update because i didnt like the layout. However, now that i have this amazing laptop i have had so much fun with it. Plus being able to flip it into a tablet is great for so many things that I do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use... love it... love that you can flip any way and it's a touch pad

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    great pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pc wonderful screen,speed,and friendly. I like the ease of opening pages.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Slim and light weight. Screen is bright Geek Squad is great!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    LOVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always afraid to get a new product because i'm so used to my old computer, but this one is GREAT!! Ask about any feature... it's awesome! The screen, the 360 display, the features, the speed, the quiet fan, etc. etc. My only complaint is it's 4-lb weight, and the speakers on my product specifically aren't working (but nothing a little tech visit can't handle i'm sure).

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good computer but freezes sometimes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good graphics card. Good memory. Good sound card. Love the lighted keyboard!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Battery last long and the computer is fast enough for work.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 4 out of 5 stars

    This was a gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is very happy with his new computer. I picked the right one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Excellent computer for the price we paid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish with the ability to multitask performing, Very flexible and sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    touch screen very responsive, awesome sound and easy to use and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Great lap top!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use. The keyboard is amazing. I love using my favorite apps.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bang for the buck. Great screen, USB C, good performance. Has an M.2 port inside that you can use to add another internal drive. I installed an SSD on that port and migrated the system over. It now boots like a rocket from the SSD and I still have the 1 Tb drive installed for file storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer, loving the touch screen. easy to go from laptop tp tablet

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is what I wanted and expected from the equipment that was put on it. It is fast, starts quickly and loads pages without problems. I can have several pages open and it does not slow this computer down. I do not game so I cannot comment on if it would work for that but for my use it is everything I need and much more I have no complaints. Great computer

    I would recommend this to a friend