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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2295 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the touch screen, ease of use, performance, lightweight design, and battery life of the ENVY x360. Many appreciate the value for the price and ample memory. However, some users cite a limited number of USB ports and concerns about the hard drive's reliability as drawbacks. The size of the laptop was also a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,295 reviews
  • Pros mentioned:
    Touch screen, Weight

    Rated 4 out of 5 stars

    Love the laptop transfers into a tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light laptop, love the lighted keyboard and how it transfer to a tablet

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent looks and powerful performance. I have been extensively using this laptop over a month now and I would definitely recommend buying one of these. Keypad looks very stylish when lit up and is very sturdy, doesn't look cheap at all.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy this laptop after my old laptop died. I didn't want the touch screen features but since all of them do now I went with this laptop because of the tablet function and thin profile. Now that I have it, I love it. I'm actually glad my old laptop died because the Envy is head and shoulders better. I would encourage anyone to purchase this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast. Very easy to set up and use. Tablet mode works very good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and to set up. Self step by step. Like the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great business and personal machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the versatility and the power of this laptop just enough for my busy lifestyle. I do not need a core i7... this 7th-gen icore i5 already does a good job filling in my needs. No games here the heaviest software i use for this is photoshop and that is quite a load already when editing pictures. The 12GB RAM is more than enough to take care of business though...

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems since purchased. Love the touch screen and how fast it is.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is easy to use and operate. I like the touch screen feature

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen. The colors and sound are great. Light weight

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for our office. Set up was quick and painless and it boots up pretty quick. When in use, the laptop runs quietly and it process everything quickly and smoothly even with several windows/program running. Also, love the fact that I can use it like a tablet when needed. All in all am very happy with my purchase. Always been a fan of HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Laptop at a Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the sale price $599. Please note that the hard drive is actually 7200 RPM, not 5400 RPM per the description (I scanned the bar code on the laptop which gave me more accurate specs). Machine is fast and the battery is getting good life. Highly recommended at the sale price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent computer (:

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the computer! Fast, efficient, good battery. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the compact look and top performance . HE is an excellent buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer provides ease of use, speed and great visual effects.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great pc for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last 2 laptops have bee HP, very good luck with them. I had Microsoft and Dell but prefer HP. I had a Windows 8 and anticipated learning Windows 10, no problems, much more user friendly. I recommend this PC , I'm not a gamer, do not spend hours online, I purchase , do banking and look for info occasionally. Had it for a month and having no problems yet.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 4 out of 5 stars

    Nice laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. It's lightweight and the touch screen is great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great Laptop but too huge for a 15inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: great screen,performance is good Cons: too huge and bulky

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use. Great laptop. Fast and simple to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Beautiful computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my granddaughter in college. I have a Spectre x360 which I love, so when I looked around for her, the only one that appealed to me was this HP Envy x360. She had been using an old, heavy laptop that was on its last leg, and didn't even know a 360 existed. I definitely wanted her to have that option and she absolutely loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a summer intern who was starting work in the law office where I work. Our IT person networked it into our server and installed all the necessary software and it was good to go. We don't really need a lot of memory on the laptop as we save everything to our server, but the laptop is fast and is working very well for the intern.

    I would recommend this to a friend