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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2295 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the touch screen, ease of use, performance, lightweight design, and battery life of the ENVY x360. Many appreciate the value for the price and ample memory. However, some users cite a limited number of USB ports and concerns about the hard drive's reliability as drawbacks. The size of the laptop was also a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,295 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my wife after her HP of 5 years died. She liked the large keyboard area with the separate number pad. The light weight. Screen is crisp and clear, like the scroll feature on the pad. On the con side, where the power and volume buttons are located in a place where you grab it so you accidently turn it off or change volume.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Good speed and memory. Great screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast and slim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is fast and easy to use. Great for taking to hotels!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for any level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to use it as a laptop and or a tablet it has all the power that I need to surf the Internet create documents etc

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 5 out of 5 stars

    Awesome product for all users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is slim and light weight. Runs without any issues

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design of the laptop. Graphics are great. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use like the size and the thin screen good price asxwell

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop on sale for my daughter for Christmas. Went off the recommendation of another shopper who was purchasing the very same one and he was very knowledgeable regarding technology. She loves the touch screen, the way it opens fully like a tablet, nice screen and picture, all around great laptop for the price. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has excellent battery life for the size. It's pretty fast also.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great video. Keyboard VERY hard to see.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard on this laptop is the same color (silver) as the surrounding area. The letters, numbers, and symbols are VERY hard to see in low light. It's a good, fast, basic computer that suits me needs just fine.I was talked out of buying a laptop that had black keys. I wish I had listened to my inner thoughts instead of the BEST BUY sales person.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 4 out of 5 stars

    Great Laptop for personal use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop finish is real good and speed is also good. Not too heavy

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop it's fast and slick looking and works great

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    The perfect size!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to transport, excellent screen size, fast, and versatile.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    like that

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    touch screen looks cool works fast not very heavy

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fantastic. Very fast. Love the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for College Daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter for college. She uses it daily and drags it with her wherever she goes. It's been a great laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Has a few quirks, but good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from a Win8 laptop (with no touchscreen) to a Win10 laptop (with a touchscreen) takes a little bit adjustment. After about a week of playing with settings and figuring out where things have been moved to, I think I've finally adapted. It's nice to have a start menu again (even if it's a little different), and Cortana is an interesting addition. As for some of the speaker issues other people have mentioned... I haven't noticed them. I normally listen through headphones or external speakers and haven't noticed any issues with audio quality. The only real... critique I have is that the function keys aren't function keys as default. You have to use the FN key if you want to use F5 to refresh. I would have preferred if the volume, screen brightness, and other "shortcuts" were secondary on the keys instead of primary. Oh well, I suppose I'll get used to it. The keyboard is nice. The keys aren't too far apart. I make sure to physically put my hands on all computers I look at due to the feel of a keyboard. I have smaller hands and some of the larger keyboards, I have trouble reaching all of the keys comfortable. No such worries with this laptop, they're all very comfortable (though you may be cramped if you have extremely large hands).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    Great for students!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great college laptop. User friendly and light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    A great laptop with great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the screen size and light weight of this new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 4 out of 5 stars

    vey good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a very good laptop and tablet, very light and quite fast.

    I would recommend this to a friend