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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2295 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the touch screen, ease of use, performance, lightweight design, and battery life of the ENVY x360. Many appreciate the value for the price and ample memory. However, some users cite a limited number of USB ports and concerns about the hard drive's reliability as drawbacks. The size of the laptop was also a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,295 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is flexible with touch screen, good memory and speed

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    A little slow on start up but good battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slow on start up but good battery life and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast processor, love the sleek design. Great computer

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Exactly What I Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping around for an office PC. I took my time, read tons of reviews, and went with the HP ENVY. I contacted HP direct to make the purchase, thinking I would get a better deal, but they were actually more expensive than Best Buy. I went to Best Buy, bought it and had it set up that night. So far I am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Meets my business needs very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sleek design. Like the lighted keyboard and number pad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking laptop with aluminum case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this HP - ENVY laptop as a gift. It has great features and looks and feels much nicer than plastic cased laptops.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One of the best laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a gorgeous powerful laptop I like the mirror hp logo gives it an elegant look it's a bit heavy but that doesn't matter

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy from the start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is sleek. It looks good and run seven better.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is an amazing computer. Fast, essy to manage, good memory

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 4 out of 5 stars

    Am loving it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is so user friendly and I love the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    really great to work in the dark

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lighted keyboard is a great idea and the speed is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer so far. Only downside for me is the battery life; only gets about 4 to 5 hrs usage on full charge. Another thing is the speakers, not that great - especially when watching movies with the screen flipped the other way. Overall, meet the needs. I like the sleek design but it is quite the weight, not as light as I would have wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and reliable. I like the slim look and feel

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice performing lightweight laptop at an affordable price

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great laptop/tablet. I'm not a fan of computers, but since I take online classes I decided to upgrade from my Gateway from 2008 (which is in perfect conditions), this computer is excellent, pretty fast and convenient. Btw don't throw away the box, you can use it for placing the laptop on top.5 stars no complaints at all!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sleek, User Friendly Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is sleek, easy to use, and is versatile

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy to use. Sleek and slim. So light weight.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am one to research things to death. Decided on this and waited for it to go on sale. Old laptop (purchased at BestBuy June 2010) had served well but was heavy to carry and no longer compatible with newer peripherals. Extremely happy with my purchase. Very easy to just grab and go! No problems with speed downloading files.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 4 out of 5 stars

    Touch screen option is nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen option is nice & convenient. User friendly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, great screen, wonderful performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is much more than what I was expecting. Excellent quality and performance. Recommended to friends and family.

    I would recommend this to a friend