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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2295 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the touch screen, ease of use, performance, lightweight design, and battery life of the ENVY x360. Many appreciate the value for the price and ample memory. However, some users cite a limited number of USB ports and concerns about the hard drive's reliability as drawbacks. The size of the laptop was also a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,295 reviews
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the thin design and touch screen and nice picture.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome price,light weight, love the 2 in 1 very happy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop, love the 360, lightweight and easy also

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    NIce Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas present for our son to replace an older HP laptop. The features and capabilities exceed other similar priced computers and the metal case and backlit key board is a plus. While he does not think he will use the touch screen that much, that may change as he uses it in class and during his clinical rotations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    GreaT computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! Super easy to use and lightweight!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer for the price. I had my doubts about HP computers, but the salesperson gave them great reviews and said that the customer service for HP had changed for the better. The only thing I don't like is there is no removable battery to take out when the computer locks up, but I think all computers are going that route now.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Practical, Solid, Trendy, Fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my mom.Havent had the best experience with HP in the past, but deciced to give another shot. Very few options available with Kaby Lake chipset at time of purchase. So far very solid, in terms of build and a very nice IPS display. The keyboard has great feedback which contributes alot to an overall great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the weight of it and ease of use of this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    A great two in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion this is the best two in one available at best buy for the price. There are others that may have a larger screen but this one is the perfect size to be used as both a laptop and a tablet. Great specs for a computer at this price. I would recommend getting a flash drive or an SD card for data transfer though.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Decent laptop for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively fast, battery life seems a little on the short side, keyboard is good and like the back lit keys. Probably would have been a 5, except too much junk software is preloaded. Start up was not fun and had to immediately download major updates first time I used it. Updates were problematic - took 2-3 tries to get done.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 5 out of 5 stars

    Awesome laptop for my teen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my daughter. From schoolwork to hobbies

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Best in Class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, good performance, value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. Fast and very user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is computer is great for college. Plenty of room to upload all programs that are needed for college courses.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so beautiful and works really well. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 4 out of 5 stars

    Happy with product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super simple computer to use. I like the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great for school!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads decent, easy to use, love the tablet feature

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nervous buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked for months for a decent laptop for my sister to take to college read review after review finally just went into Best Buy explained what I needed. I walked out with this got a good deal, my sister loves it and no problem whatsoever right now. School starts in a couple weeks now that'll be the true test.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Home computer for my wife.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say, she loves the home computer. This allows her to separate her work from her personal life without Big Brother looking in. The only issue that she has mentioned, is that everytime she gets on her computer, it is always auto updates for 10-15 minutes. Other than that issue, it was the right choice.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Great function at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice large screen, relatively fast, nice touchscreen

    I would recommend this to a friend
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