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Customer Ratings & Reviews

Your price for this item is $599.99
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Customer reviews

Rating 4.5 out of 5 stars with 2295 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the touch screen, ease of use, performance, lightweight design, and battery life of the ENVY x360. Many appreciate the value for the price and ample memory. However, some users cite a limited number of USB ports and concerns about the hard drive's reliability as drawbacks. The size of the laptop was also a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,295 reviews
  • Rated 4 out of 5 stars

    Beautiful laptop on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro= beautiful laptop with almost every thing you would want, on sale is very hard to beat, one of the best 1080 colorful sreen in the store Cons = the hardrive is to slow to todays standed,even the I7 version didnt come with and SSD, still a very good deal at the price range, there was a review that said a couple of screws, piece of cake, yeah right, paying a pro to replace it, Botware= come on microsoft, 3 day in to using the laptop it started locking up, lucky my tech son went thur and turn off all the so call automatic update programs etc. and the stuff we didnt know or need. wifi is very slow compare to everything else in the house. Conclusion= for what we bought the laptop for, home office , take to the living room on move night , this was a great deal,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the touch screen, wide screen and ability to flip. But I’ve had to send it back to Hp warranty two times and it’s barely been a full year. Wish I would of just got a Mac, for the price md problems of this. Still love it without the problems. Cortana is great on it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop looks nice and sleek and is easy to use. Has a fairly long battery life and functions well. I have had it a couple months now and have not had any problems with it. The webcam on it is not the best, but that is the only thing that I would say it could improve upon.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for my Granddaughter's graduation from high school. She loved it so much I went back and bought one for myself. Absolutely love it. Quiet keys, lighted keyboard. Great screen could not be happier. Haven't learned everything about it but learning daily

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Best computer I've ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large screen no dvd drive keyboard lights up great sound

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a few glitches in setting it up but after a couple restarts it was fine and has been running good ever since. It has alot of nice features I've never had on the standard laptop i had before. I am very happy I went with this style laptop. It has everything i wanted!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a laptop fast. Best buy salesman recommended this one to meet my needs. It does. I especially like the light behind the keyboard. Great for old eyes. Price was great. Best Buy service/ Geek Squad Service Excellent

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    This laptop does everything i wanted and more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very hesitant on buying a touchscreen laptop and was really concerned about it being convertible that the hinges would not last the duration but I love everthing abput this one. It's the perfect size and super fast I would buy 5 more. I recommend this laptop hands down.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very Happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop for about a month now and have been very pleased with it. It's fast, the sound quality is excellent and there are a lot of features that I'm still getting used to (such as Windows 10 and the flip and fold design). Overall, for the price I am very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this lap top for my daughter who will start college in august i was told to get a lap top with a lot memory and that would cost about 1000.00 dollars i got this one with a 100.00 discount from best buy and payed 650.00 best deal ever best college product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good PC for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very nice computer. The screen is excellent and the processor and memory are more than enough for home/small business use. The speakers reproduce sound, but use an external. The only negative is the white letters of the keyboard on silver keys.. wish they were black.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Best laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being my first personal laptop would definitely reccomend it to a friend. The touchscreen is very responsive and capabilities are amazing. Soo many things your able to do with it. Screen brightness is perfect and great how the keys light up. Overall a very good laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great upgrade from my Toshiba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is 100x better than the dinosaur I was using. I do appreciate the picture resolution, and ability to use this in a tablet mode. I don't use my laptop for much more than paying bills, Netflix and surfing the web. No issues, but I've only had it for about 2 months.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Exceeded My Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has great ergonomics, performs very well, has decent sound quality for a laptop and is very quiet even when the fans come on inside it for cooling. (I had returned a Lenovo laptop with similar specs because it was very noisy when its cooling fans came on).

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    I love my HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new HP Envy 360 Laptop is so easy to use. Even my husband who is pretty much computer illiterate has learned how to use it. It's not too heavy ... like my old Dell laptop. It has plenty of storage for all our pics. I'll never buy anything other than an HP again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy this laptop for our son and its great for his homework school. He love it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for business and pleasure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this computer to occasionally work from home and to stream videos. I wanted something fast enough for what I need today, while also having enough processing power to future proof what I may need later. It has been great and I'm very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has a very nice finish, big touchpad, working smoothly..bought it for 600 dollars during the HP sale, was 800. you cant find any better for this price with these specifications..All computer is aliminuim and give a very nice feel. works perfect. with backlight.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolute y love our laptop we purchased at Best Buy. The salesman helped us in picking the right one for our needs. The two year warranty helped save us money since the hard drive went bad. They fixed it and mailed it to our house. It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Value/Great Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new HP computer! Easy to use and great speed as well. I am using for my business (I am an independent consultant for Thirty-One). This has been a stress free transition for me as I am not a computer genius ;-) Well worth the money spent!!

    I would recommend this to a friend
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