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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2295 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the touch screen, ease of use, performance, lightweight design, and battery life of the ENVY x360. Many appreciate the value for the price and ample memory. However, some users cite a limited number of USB ports and concerns about the hard drive's reliability as drawbacks. The size of the laptop was also a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,295 reviews
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old laptop was getting run down and I was looking for a new one, preferably under $500, but it had to be touch screen. I found a couple that were good, but I saw this computer in the i7 version, and it was gorgeous! I begrudgingly upped my range and bought this lovely laptop. It was on sale for 699 and I got it open box certified for 629. The sound quality is wonderful, the picture quality is good, my only complaint is the lack of DVD drive, but that's an easy fix, just buy an external dvd reader. The 360 part is one of my favorite features, it is a little wiggly when you put it in folded mode, but not scarily so. The surface of the computer is aesthetically great, but it does seem to scratch easy so I've been putting towels underneath it for the bottom doesn't scratch. Love everything but the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I use it almost every day and take it with me a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop to play games, watch Netflix, do whatever online with. It's handy for myself at work because I can be playing music or whatever and still do inventory or take photos while on sales floor. Saves me a ton of paper!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned this laptop for about two months and it is a Amazing. Although I've only skimmed the surface of its potential I can't wait to dive further into its Windows features. It brings all of your items together at a rapid pace.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice clear screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually overspend on a computer and get extras that I don't need, like heavy power for gaming and such. Employee recommended for a not so expensive quality laptop. Good size screen and enough power for basic document type work.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    This replaced my prior desktop which suddenly died

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My prior desktop died on me and I was looking for a quick and powerful replacement in a laptop that I could add a big touchscreen monitor to. This envy laptop fit the bill and I have not looked back since in wanting another desktop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well amazing laptop. It has allot of space for data!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Excellent laptop/tablet combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way it converts from a laptop to a tablet. Touch screen very accurate. Have needed to reboot a couple of times after switching between modes and cursor doesn't reappear. Touch screen works in both modes. Excellent for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Easy transition with touch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my envy, when I get tired of working on regular PC mode I just flip the keyboard back, and go into tablet mode with ease. I love the convenience of having a laptop when I need a laptop, and having a PC when I need it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a reliable computer to write papers on for grad school this is by far the best investment I have made my papers are pulling 100 all the time with the ease of the touch screen to fix grammar issues and spelling. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first HP laptop and I am pleased with the performance. While it could be lighter weight, I don't carry it with me so it does not matter. Plenty of storage for my purpose and I mostly store documents and pictures, but not videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like my Envy, batterie last longer then the lab tops I had in the past. Takes great picture. The touch screen is a little sensitive it will pop up things as soon as you touch it but the could be because my fingers are so big.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Love my HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm super in love with my new 365 HP laptop. I really hesitated to buy it at first but after getting it home and playing around with it, I am pleasantly surprised at all of the features. I also love the touch screen and 360 feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High-Tech Look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek design! Still learning the Windows 10 operating system, but this laptop seems to be sufficient for all my needs. Very good screen resolution. I would highly recommend that you buy a wireless mouse awith this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    2nd one in our family!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, this is the 2nd one in our family. Doesn't that tell you something!?!? Love the fact that we can either use the mouse feature or touchscreen. It's spoiled me! On other computers I keep toughing the screen to no avail! Ugh.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Device for all your need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for any kind of work. I am tech savy person and i uses atleast 2-3 different laptops in a day. But this laptop is byfar the easist and the smoothest of the lot. The 2-1 option adds a lot of value to this.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Got it for my son!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a laptop for my 10-year-old son. He loves the fact that he can use it as a regular laptop or switch it to a touchscreen tablet. It's perfect for him to do educational programs on as well as being able to play his games.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    A perfect upgraded replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The old trusty Toshiba finally was giving up and my daughter needed a good fairly reasonably priced replacement. Best Buy did the full setup for us thru Geek Squad. Absolutely a great light weight can do it all laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the computer. It is perfect for my needs.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 5 out of 5 stars

    New Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't bought a new laptop in years and this has everything we need. The only drawback is that the hard drive is NOT solid-state. But that shouldn't make difference as we don't put too much stress on it to begin with.

    I would recommend this to a friend
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