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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2295 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the touch screen, ease of use, performance, lightweight design, and battery life of the ENVY x360. Many appreciate the value for the price and ample memory. However, some users cite a limited number of USB ports and concerns about the hard drive's reliability as drawbacks. The size of the laptop was also a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,295 reviews
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Very versatile laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP - ENVY x360 2-in-1 15.6" Touch-Screen Laptop works very well as both a laptop and a tablet. It is also very lightweight, I don't feel like I'm carrying around a brick in a bag.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 3 out of 5 stars

    Ok computer needed ssd drive to make it good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a sturdy laptop, well built however it is heavy, viewing outside in sunlight may be an issue, computer is slow due to the 5400 rpm hard drive. Computer becomes hot so the fan is constantly running. Below are the steps I've taken to make the computer super fast. 1. Change the hard drive for an ssd drive 2. Change power plan to Power Saver mode ( go to control panel in windows, click on power options and change the power plan to power saver.) THE ONLY REASON I GAVE THIS LAPTOP A 3 IS BECAUSE I HAD TO PERFORM UPGRADES.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Amazing Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic display, great images, the touchscreen is s nice perk. Plenty of valuable connection ports, including handy HDMI output. Rarely use as a tablet due to huge screen size.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the same version of this laptop but two years older. I got this one last month and it has been great ever since. Beautiful screen and operates equally as fast as the one before.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Touch screen is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many great features. Love the touch screen and you can even use it in tablet mode. The pixels on the camera are not so good but besides that I'm very satisfied with mine!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great 2-in-1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop, works great and is super fast. The speakers are so awesome and loud that i dont need to get external speakers when i watch movies or listen to music.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for work doing insurance claims remotely and this thing is fast. Seems to be very durable and super fast!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Touchscreen is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just recently had rotator cuff surgery and needed a computer that I could use touchscreen. The salesperson was great in helping me find the perfect one. Things are good so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my parents for Christmas and now I want one. It is fast. The picture quality is fantastic. I love the tent and tablet modes. I will be purchasing another.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy so far. I'm still learning all the features. I think I could be a little faster but otherwise I am very happy with it. I think the backlighted keyboard is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great Laptop for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a amazing laptop for the price and all the features it offers. Being able to use it as a laptop or touchscreen tablet is an wonderful addition to use depending on tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very excited about using this excellent laptop! It will help me greatly with the speed & extras built into it! Very pleased.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A great buy for a first year college student.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for all that we got was within my budget. I had checked other places before coming to best buy and I was glad that I came here before making my final decision.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2-in-1 looks great and was easy to set up. It's great for streaming and general daily use. I highly recommend this for anyone looking for a laptop for everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced another laptop from HP with this one. I was concerned about the touchscreen, but have really enjoyed it. This computer has done everything I need and then some.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good for daily use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using laptop for over a month now, mainly for work and a little bit of social media and streaming. No problem running multiple windows and streaming music or videos.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has met my needs so far. I use it for personal use and it is just perfect. I had HP Pavilion for almost 10 years n wanted to give Envy a try. Not disappointed so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great for every day use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a person who uses my laptop for mail, writing, shopping and watching online programs. The sound is excellent and it performs well. I am very pleased so far --1 month in.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop 2 in 1 this was a great bargain touch screen and I love the larger screen this laptop is a great machine also good for kids going to college be perfect for them

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality, speed, weight and so on are pretty close to perfect. The only complaint I have is the silver keyboard is extremely difficult to see in normal lighting conditions.

    I would recommend this to a friend