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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2295 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the touch screen, ease of use, performance, lightweight design, and battery life of the ENVY x360. Many appreciate the value for the price and ample memory. However, some users cite a limited number of USB ports and concerns about the hard drive's reliability as drawbacks. The size of the laptop was also a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,295 reviews
  • Cons mentioned:
    Usb ports

    Rated 4 out of 5 stars

    The laptop is very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very good. I would have preferred a couple more USB ports though. For the most part, I am still getting use to WIN 10 & how it works.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop so we didn't always have to be stuck on a desktop in the office.Great screen and keyboard layout. Operates smoothly and is fast.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Still learning all it can do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a large step up from the Sony Vaio I had. Not a fan of Windows 10 but I'll get used to it. Surprised how thin it is compared to my old laptop!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It covers our needs. Keyboard is easy to read lightweight battery last for long time I would recommend this to anyone looking for this type of laptop

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love our new computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and I have different intrests and needs in computing. I love the ease and speed. My son is able to do his gaming and the graphics look great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Laptop! Fast Speed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast processing, tons of hard drive room, great added features! I purchased this as a Laptop that will last, and I am very happy with it!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good specs, good price but kind of big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great performer with great specs at this price. Even when lit keys can be hard to read at time because everything is the same color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get this laptop at last minute, because my previous one crashed on me. Perfect for a student who wants extra memory. Great laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop has very long battery life. Works as intended...the only minor issue i have is that the right/left click on mouse pad has no separation.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Super cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is super innovative, the touch screen is great. The only flaw I can really see would be the weight. It's a little heavier than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to use on kitchen counter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had trouble until today when I noticed a hairline crack on screen. I have no idea how it happened as I am extremely careful with counter and don't even take it out of kitchen. I will try to replace or repair the screen as I don't want to part with this PC. The keyboard is black background with silver keys. Much easier to see for me and don't think they make that anymore. I hate the all silver look.......hope this helps......

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Nice overall laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop was a gift. It runs faster that the previous laptop we had that was only a year old. The best part is the support from the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Perfect for graduation gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect gift for a high school senior graduating and heading off to college. Light weight and easy to set up. My oldest loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Easy to set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch screen is fantastic! And converting to use as a tablet simply by folding back the keyboard is so cool. I just love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still going

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the computer for years and it's still going. I use it for work and for pleasure. Great product for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Nice Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this laptop and I am very delighted. Very good quality, good key board feel and touch. Enjoy using my laptop again to search the web.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything seems to be working just great. This is the first computer I have ever bought that has been hassle free so far. Nice, crisp, fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop if bought on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I had this for about two weeks before I took it back. Scrolling on the touchscreen was kinda choppy and the battery was nowhere near the ten hours advertised even when just browsing the web at medium brightness with no videos playing. Overnight I'd lose about 10% battery power on sleep. I don't know if it's an hp issue or what but it does come with bloat ware of course and I swear it felt like it was downloading things for about a week straight. Had a problem with wifi out of the box but just downloaded certain updates to fix that.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Wonderful touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as replacement for our oldest daughter. Touch screen is great, back-lit keyboard is wonderful. So happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer for a great price! Excellent service, fast and easy checkout. Computer does everything and more! Would recommend to anyone.

    I would recommend this to a friend