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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2295 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the touch screen, ease of use, performance, lightweight design, and battery life of the ENVY x360. Many appreciate the value for the price and ample memory. However, some users cite a limited number of USB ports and concerns about the hard drive's reliability as drawbacks. The size of the laptop was also a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,295 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    DECENT COMPUTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how reliable this computer is, had a few kick ups at first but after all the updates came through it performs like a champ

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our grandson is going off to college and we wanted him to have one that had everything he needed and this one has what he needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop with speed and flexibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the perfect laptop for my wife to use for personal or business related items. Love the flexibility of it and the look.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great college computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've loved this computer since I got it! Just the feel of it is amazing! It's great to type on and feels so fast. It was a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A durable performer. I am very happy with this machine. It does everything that you need. It has a large screen and great for media.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my computer for school. School hasn't started yet so I haven't used it a lot but it seems user friendly and great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and versatile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found my experience at Best Buy very informative. The Salesman I had, couldn't be more informed. He was and is an expert, teaching classes too I guess. Any question I had, there was never a pause before he answered me. Giving me the feeling he was probably one of their best knowledge filled experts in this arena. In fact I joked that he should work on one of these TV shows that sold stuff because he'd keep the audience interest as he sold them. I would do this again, and advise anyone to go to this store.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    New Territory!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well/fast. Getting used to it! First foray into using a laptop as my primary computer. Looking forward to in-the-field use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. Wanted a solid state, but this one outperformed the one I bought so I returned it for this badass computer!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer acted up in the beginning but after some updates it started working like a charm. So far I'm pretty satisfied with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but it locks up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop but there is nothing more frustrating than having a brand new device freeze up to the point that it has to be rebooted. This has to be an HP or Windows software issue, but a device one-month-old shouldn't be doing this. Other than that it's great! It's a solid machine, looks nice, versatile, and for the most part, it can handle anything I throw at it. Still looking to see if I'm overloading it when it locks up. Still waiting to see how it will perform in the classroom this fall at college.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Laptop for Business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this computer for business use for my Real Estate Firm, and it definitely exceeds all expectations and performs superbly well!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Wife loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for work. She loves the keyboard and large screen. Very stylish and presentable for dealing with clients.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product. I'm happy with this product and I would recommend everyone this. It's a great product in a decent price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    love the touch screen windows 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with the sale on the computer I bought two for my sons as Christmas presents .... they were very pleased with the machine

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Good computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an affordable computer to replace the one that my child spilled her beverage into. This was within my price range with all of the features I desired and plus some. The touch screen is a bit over sensitive. I've also experienced the display pixelating when I flip it from tablet to laptop and have had to reboot to fix it this. The speed is good and the picture quality is great. Overall a good computer for the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase. Great resolution, easy set up & the back lit keyboard works great when I'm sitting outside at night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it bought it in advance to make sure she liked it and she loves it suits all her needs with great memory.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    A laptop the will grow with us!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked better than I imagined!! The touchscreen is amazing and the way it turns into a tablet is just smooth as butter!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the essential projects. Not able to support much in the way go gaming. Easy to use and set up for most anyone.

    I would recommend this to a friend