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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2295 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the touch screen, ease of use, performance, lightweight design, and battery life of the ENVY x360. Many appreciate the value for the price and ample memory. However, some users cite a limited number of USB ports and concerns about the hard drive's reliability as drawbacks. The size of the laptop was also a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,295 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer! My main uses for the computer is streaming videos and saving photos. Very quick start up speed also.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good Lap Top for Intermediate or Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked all the new features (Touch Screen Etc) We liked the lighted keyboard and the fact that it can be used as a tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    open box HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesperson was very knowledgeable and I got it at a great price. Bought ALL my machines there and will continue to do so,

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    i like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first time with touch screen and I like it. Best Buy staff was very helpful getting me the coupons and free extras possible.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer , has all the features I was looking for light on the keyboard , touch screen, great for school work

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop /tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy is a beautifully made laptop. Great screen and sound! And the touch screen/tablet option just makes it better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is so slow and has been since day one without me loading anything on to it. It takes forever to open any programs or do a simple internet search.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great machine with a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this machine up on sale and it was a good deal for the machine. Premium finishes. Looks great. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Home User

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I have ever purchased, it is fast, with an extremely large hard drive. the performance is great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is used mostly for internet surfing. It has good speed with little buffering and the sound is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course its an HP so my expectations are very high and I have not been disappointed. Runs great and reacts quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. The speed is great, loads quickly. The hd screen is point on and the stereo sound is magnificent.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the fact that it is both touch-screen and has a keyboard. It fits my needs and has been problem-free thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    love the light up key board

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works great right out of the box. Light up keyboard is a plus. Battery seem like it should last longer.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact it can go from laptop to tablet just by flipping the screen. Easy to use Cortana and great size keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Best laptop I've ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop I've ever owned. Love the touch screen feature and crystal clear screen. Battery life could be better

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the lighted keyboard very easy to use the fold over to notebook is very handy touch screen is also easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great all-around laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a desktop replacement. It's easy to set up, works incredibly fast, and hasn't caused any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    The perfect laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the HP Envy on a sales associate recommendation. It is perfect for me with both keyboard and touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Fantastic computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love this computer with the touch screen and foldable features. Use it for work mostly and it has been Great...

    I would recommend this to a friend