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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2295 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the touch screen, ease of use, performance, lightweight design, and battery life of the ENVY x360. Many appreciate the value for the price and ample memory. However, some users cite a limited number of USB ports and concerns about the hard drive's reliability as drawbacks. The size of the laptop was also a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,295 reviews
  • Rated 5 out of 5 stars

    Avoided a lap top til now. Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought another desk top end of 2016, an HP from HSN. Needed to do payments vs. a one time payment. Avoided Lap Tops. Didn't like the small screen, size, etc. Best Buy had a sales man there from HP and he took the time to assist me in picking the right HP product. The Envy Lap Top. I still have a little more to get used to, will take classes if I need to. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works very well for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my needs perfectly. I mostly use for bill pay and internet surfing.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    This is what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to go back to study and this is the laptop to get the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great PC for teaching and genealogy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy start-up, easy to use. Good Geek support. No problems with the PC.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer does everything that we need. It's a great computer!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked right of the box as expected! Performs solidly and is well build!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this laptop. User friendly and easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Nice 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clear picture. Like the ability to use it like a laptop or a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awsome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect for what i need to work at home. Its fast and user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop - great look, functionality, speed , graphics are awesome

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love this laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is fast and efficient. I highly recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the HP Envy computer with excellent memory and graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device to work with, I will recomend item to friends & family

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size, the speed and the graphics. Couln't habe asked for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop w/ a lot of memory. Trying to get use to Windows 10!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I was so scared to make such a big investment. I'm a student at a community college and have lots of papers to write, lots of research to do, and much Netflix to watch. The touch screen is cool, I got that so my son could draw on it, it's a little complicated but once you get the hang of it it's ok. This is just for school and home use, I don't do gaming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this system is not used for game play, it has been more than satisfactory for my needs (online bill pay, office programs, website browsing). In the 2 months I have owned this, the system has twice frozen up and I couldn't even turn the system off. After forcing the system off and turning it back on, it has worked just fine. Both times it has done an update>>>

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Does what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool labtop. Does everything I need for school and for work as well.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how lightweight this computer is, along with its versitility.!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great college pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a great computer. Wife purchased for school. Works great so far

    I would recommend this to a friend