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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2295 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the touch screen, ease of use, performance, lightweight design, and battery life of the ENVY x360. Many appreciate the value for the price and ample memory. However, some users cite a limited number of USB ports and concerns about the hard drive's reliability as drawbacks. The size of the laptop was also a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,295 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new computer after iur desktop got the blue screen of death. I went on a whim to look at laptops and saw this one on sale. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a replacement. I've been happy so far. It takes a little getting used to switching between laptop mode and tablet mode and back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spectacular machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has made life a million times better. I can surf every streaming service around and avoid homework even longer now. Thanks HP!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really made the salesperson work hard. Not intentionally, though. I just had a ton of questions. She was VERY patient and VERY knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Nice looking but had to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the look of this computer!!! The lighted keyboard is beautiful. It kept blacking out so I returned it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a student and this laptop offers everything that I need and more. I can do all my school work, watch movies and shows. It's awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Had it for about a month now and no problems! HP has come a long way with their laptops. Hoping this one lasts for a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for my 13 year old twins.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect computer to meet the needs of my 13 year old twins; for homework, Netflix, gaming, and talking to their friends on FaceTime. They love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Probably third or fourth HP laptop I've purchased from Best Buy. Sales associate did a good job steering me to the right model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best printer ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never before have I been able to be downstairs on my phone and have the ability to print with the printer upstairs. I love this printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop grandson loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop mainly for my daughters and grandson.They all love it.I hardly have a chance to use it because everyone else is on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my first semester of college and have been using it for about 1 month now and it is currently working great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So quiet and runs so well. Would definately recommend. The only downside is it doesn't quite dry on the top rack. Great Buy otherwise....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop to work with.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved from Microsoft XP to Microsoft 10 so it's been quite a learning curve, but things are coming along. Best Buy has been very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fine. I've had some issues using it with a wireless mouse, probably driver related, but not worth going out and buying a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop n tablets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the laptop. Selling point was it could fold into a huge tablet. The Amazon tablets are easy to use and my kids love them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my laptop, but it's a little big and heavier from my last laptop. I had to purchase a new laptop bag because it didn't fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a great price. I have been extremely please with my purchase. I have always had HP, and this is my favorite product yet!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to be solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the computer for a couple months now and everything seems to be solid. Had some issues getting HP updates completed initially.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love hoe quiet the Bosh dishwasher is and how well it cleans the Samsung fridge is roomy they both look great with our other appliances.

    I would recommend this to a friend
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