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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2295 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the touch screen, ease of use, performance, lightweight design, and battery life of the ENVY x360. Many appreciate the value for the price and ample memory. However, some users cite a limited number of USB ports and concerns about the hard drive's reliability as drawbacks. The size of the laptop was also a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,295 reviews
  • Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really loving the touch screen feature and being able to use as a tablet. Also, compared to our old lap top this is light weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer! Just perfect for what I need. Best Buy Geek Squad helped me get started. Perfect size for home and on the road.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase for the price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my son going into college and it performs very well for what he needs. The 1 TB storage is an added bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man who assisted us in the store was very nice. The two who delivered and installed my washer were extremely good at their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for 10 year old. Runs minecraft great. Very crisp operation. Manages applications well. Tablet functionality is seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learning curve for new windows 10 user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sad I will now have to buy a new printer to accomidate Windows 10. Other than that I am happy learning about my new laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted a tablet and laptop. Well with this 2 in 1 I can use this for college as well as a huge tablet for my personal use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought printer for wife and she loves it. Colors are perfect but do wish it had cartridges for each color instead of one combined.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what we needed to travel with. The laptop screen is so clear and bright you think you are looking at live sceens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great all in one..amazing screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best all in one..just wish it was a little lighter ..and more availability for covers out there (can easily get scratched on back)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought for Christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for Christmas. She is a computer science major and says this is a great laptop for college and personal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Neat but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the keyboard on the screen is hard to use and so is the mouse. It's really hard to do anything in excel I love the brightness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the touch screen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable and convenient touch screen, and being able to "fold" it flat makes it great for watching TV on your lap!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of changes , lots to learn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the screen savers. The speed of internet connection is very good. There are too many pop-ups, some are helpful, most not.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the large screen and the brightness. Nice HP. If you don't clean off the screen after using it as a touch screen it blinks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice multi-use laptop/tablet function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the setup and functionality of this computer. Has all the features and benefits of what she needed for her work.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Screen Issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was good especially due to the great deal when I bought it but as soon as took it home, I noticed a yellow spot on the corner of the screen. So, I did a little bit research and found out that's a common screen issue with HP laptops. The mouse pad was okay but it was jumpy for a few minutes and it sort of went away, might be just the software issue or hardware I don't know as I returned it a day after. The fan was also a bit noisy. The up/down bottom were pretty small for this size laptop. Also wasn't sure if whole 2-in-1 idea is really beneficial for 15 inch laptop. Couple of minute after returning the laptop, the best buy assistant talked me out of returning and told me get another one and we ensure it is not defected, he said they can overwrite the return to exchange as the deal was gone already but the customer service refused to do it, so end up getting Lenovo Yoga 720 13". We'll how this goes. So far so good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Would Reccomend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it...lives up to its promise. This is my 2nd HP and HP has always been very reliable for me so hoping the Envy is as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big pretty display. Fast for internet However using mail app it is very slow to get new mail. Also many apps are slow to load

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this computer . My only issue was learning how to use it properly. I was not used to touch screen computers.

    I would recommend this to a friend