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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2295 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers express satisfaction with the touch screen, ease of use, performance, lightweight design, and battery life of the ENVY x360. Many appreciate the value for the price and ample memory. However, some users cite a limited number of USB ports and concerns about the hard drive's reliability as drawbacks. The size of the laptop was also a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,295 reviews
  • Rated 5 out of 5 stars

    Great laptop for any use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this laptop for as far as general use to making home videos and for work and has never failed to do what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mid-level computer built to last!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was not cheaply built and I would definitely recommend it to friends and family. Great for school and work use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has new windows ten, much easier than eight. Really like the envoy browser. Boots up much quicker than my previous computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Merchandise exactly as described!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was received in excellent condition and started up with no problems. Also, experiencing no problems to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter to do her school work on. Sturdy metal shell is a plus. She uses it often and has no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, light, fast, touch screen and tablet mode, great for school or everyday use, picture quality is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with the purchase. Best Buy offers more bang for the buck.Salesperson was very knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has been a very good product. Quick response and plenty of storage. It includes wireless and Bluetooth capability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Fast Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for a student. My daughter is very happy with it. She has had no issues with any software conflicts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product for the everyday user!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this product, great computer for the money. I use it everyday for personal & business use, no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop to use in my company to put everything I had it's the best product I have purchased worth the money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first purchased this computer and realized the screen flickered. I returned it only to find out it would take over a week to get a replacement (there is multiple other Best Buys within 45 minutes driving but they couldn't ship one over even). I drove to get another but I'm still not impressed with the quality of this identical replacement computer. The hinges are crooked and it has trouble connecting to wifi.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! Had an easy transition from a Windows 7 computer. Games that had quirky problems are now working as desired!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a last minute purchase so that I could travel and still work. It's reliable and does what I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what I was needing for my classes. The video and audio was perfect. Love the flip top. Price was exellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is better than I expected. Great picture, good sound. I am able to stream live tv away from home with a wifi connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for grad school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a laptop that would give me longevity and I think this is it. It's definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this laptop. It is a perfect device for people on the go. Screen resolution is amazing for watching video.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pound for Pound

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arguably the best purchase I made last year! I use it for work and home and couldn't be more pleased!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product, replacing a Lenovo touch screen that was given to me as a gift. I am very fond of the full keyboard with the 10-key pad, the touch screen is awesome and it folds into a tablet just as my Lenovo did. However, the camera features are horrible. I've only owned the HP Envy for about 2 months but the camera is not as good as the Lenovo. Very fuzzy and not very clear.... disappointed.

    No, I would not recommend this to a friend