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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2295 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the touch screen, ease of use, performance, lightweight design, and battery life of the ENVY x360. Many appreciate the value for the price and ample memory. However, some users cite a limited number of USB ports and concerns about the hard drive's reliability as drawbacks. The size of the laptop was also a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,295 reviews
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is super. Very light and slim-easily portable. Terrific for everyone to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great laptop for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as an open box item saving a few hundred dollars. Very pleased so far, 3 months in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer, I use it mainly for work, it does everything I need it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought this laptop for my wife who is continuing her education. She loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my laptop. It has every feature I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had excellent service when I applied for my Best Buy card. Love the products I bought.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. The Hard drive is nice and large and actually is 7200 RPM not 5400. Good surprise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer performs well and was a good value for the money. I did buy it on sale though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    wanted more than

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have taken more time to look at this computer. I trusted the store clerk's answer when asked if I could look at DVD's with this computer. He said yes. There is NO place to insert a DVD or CD. I specifically wanted that feature to look at software programs. The computer also seems to lock up when left alone for a few minutes.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I will be able to better review it after I have had it for more than a month.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Nice relyable computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Good fast just a all around great systemed computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife. She loves it! I'm not a big HP fan, but it's a good labtop. Good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All around great computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been the best laptop I have purchased. Easy to use and very reliable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst laptop X2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this laptop 0 stars I would have. Bought the first one in May, the hard drive died three months later. Received a new one as an exchange. Hard drive died three months later. Best Buy was great to help me with the exchange. I was not going to try a third one. Instead I purchased a completely different laptop.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT LAPTOP, VERY STRONG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ONLY PROBLEM.... NO DIGITIZER PEN COMPATABILITY. ..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my laptop for school and this has been a very good valure for the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with Decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy is perfectly suited to my needs. I'm very pleased with my purchase thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best laptop out there.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not that knowledgeable about computers, but this is absolutely an amazing laptop!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my hp i havent had anynissues with it has been great for my line of work

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop does its duty, works great and runs quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase thus far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a recent purchase so still fairly new to our use. Excellent product so far.

    I would recommend this to a friend