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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2295 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the touch screen, ease of use, performance, lightweight design, and battery life of the ENVY x360. Many appreciate the value for the price and ample memory. However, some users cite a limited number of USB ports and concerns about the hard drive's reliability as drawbacks. The size of the laptop was also a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 2,295 reviews
  • Rated 4 out of 5 stars

    picked up for my parents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is ok. I mean it does what they need it to do...as for customer service....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We gave this to a teenager two years ago and it still works. Nuff said

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    At first freezing, but cleared up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was concerned of this purchase until we rebooted a few times and the glitch cleared up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is ok. It load slow not like in the store. Would love to have it faster.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Has been a very reliable laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been very reliable and the geek squad is great!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Huge screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is huge but thin which is wonderful. Only wished that the screen detached.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works good the only thing it is missing is a jack for the ethernet cable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    do not like windows 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    machine is capable but windows 10 is not easy to learn/use. Windows XP still superior!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, easy to use, no glitches.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been very reliable and easy to navigate. No hidden complications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop, geek squad set it up, always can count on them. love best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 2-in-1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy that I purchased this 2-in-1 that was recommended by the store employee.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sleek and functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought on a whim. Seemed to be the best option for the price, no complaints so far!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good solid laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although HP uses proprietary equipment, this laptop satisfies all my requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up. The customer service was excellent. I'm really enjoying it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot's of storage fast down loads clean screen resolution game play is fantastic

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works well and is easy to set up and use. So far I am very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice compact pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have 3 hp laptops love how well this unit dose &So compact easy to go anywhere

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop still trying to figure out the keyboard when I switch to the tablet mode

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice in a laptop! Would recommend it to anyone looking to buy one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an upgrade to my daughters previous envy and is a great laptop.

    I would recommend this to a friend