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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 2295 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the touch screen, ease of use, performance, lightweight design, and battery life of the ENVY x360. Many appreciate the value for the price and ample memory. However, some users cite a limited number of USB ports and concerns about the hard drive's reliability as drawbacks. The size of the laptop was also a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,295 reviews
  • Rated 2 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in the store to buy a $300 all in one computer that was in sale. I let the salesman talk me into spending $800 on this laptop that I didn't even want in the first place. He said the all in one was a cheap model and I wouldn't be happy with the fact that I can't move it around like a laptop.i told him that I already have an iPad and iPhone so I probably wouldn't have a need for the mobility of a laptop. I'm just looking for something to print coupons and keep a few files on. He told me this computer was super fast. It is anything but that. I thought for the kind of money that I spent, it would be an incredible computer. It is slow to boot and locks up almost every time I try to search for a website or open an app. The battery doesn't last very long at all. I wish my 14 days wasn't up so I could take it back. I have an $800 paper weight.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying our HP laptop. Very satisfied with all the feature available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was kind of skeptical at the beginning but it was worth it in the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, very powerful and fast, touch screen is great a great deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I really needed new laptop and r very pleased with this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this computer. I am enjoying this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with my purchase. It was a great deal, and it works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hp Envy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this a while ago, and it just sits on the counter. I really dont use this much. Everytime i use it, it’s always doing an update, and when i tried to do a restore factory settings, after waiting for an hour, it keeps on saying error. It’s my dust collector. Got me a Mac instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop crashed and I needed one asap! Best Buy came through for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We found the perfect laptop for our needs! Love the size and features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this laptop! BestBuy employees helped alot with my choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy so far. Quiet. Cool. Wish the battery last a little longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues so far with this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had great customer service by Lincoln at Best Buy in Oshkosh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2n1 flip for tablet. Or normal use hands down a good hp

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great student laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my nephew and he loves it. It was Easy to set up and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent for home needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife to utilize for bill payment and it suits her needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop performs as described, it's a good buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was what I expected per advertisement, I'm happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great TV. Love the HD and glad to finally have change to check out ROKU

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quicker start up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because the sartup is quicker we can get right to what we need to do.

    I would recommend this to a friend