Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $594.99
Clearance
Save $255
The regular price is $849.99

Customer reviews

Rating 4.6 out of 5 stars with 1137 reviews

Rating Filter

93%
would recommend
to a friend
Page 1 Showing 1-20 of 1,137 reviews
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Brilliant

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    Touchscreen is convenient, although the processor is Lightning Fast loads everything quickly. Like the smoothness of touchpad, or mousepad. The illuminated all aluminum keys on the keyboard, as well as the all Mil-Standard all aluminum casing, which folds up like a huge 15.6" tablet. Quick boot up with the finger print recognition makes it convenient to load, after sleep, or shut down. This is by far the best price what does. This purchase replaced a 9 year old laptop, and expect this to last as long if not longer. Paid double the cost of previous laptop, though the minimum wage was $6.50 / hour and so more than double current $14.75 / hour, with inflation I would say did quite well.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    I have had this computer about a month now. It is very good and snappy. I have not managed to make the computer slow down. The design of the computer is very pretty however, the front portion of the bottom section might feel a little uncomfortable on your lap. The overall feel of the computer makes you feel like you got your money's worth. The only downside I have had is using peripherals which cause my laptop to be stuck in some sort of "sleep" mode but I don't think it's the laptops fault.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    College student and it’s anazing

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    We followed the UTC guidelines on the laptop for college students. I could not believe the speed and responsiveness of the laptop. Highly recommend this one with these specific specs.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Fantastic Buy on a great computer

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    Great computer with all the bells and whistles I need. It is easy to operate and very fast on the internet.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Good for everyday use

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    The laptop is ok but touchscreen goes in and our sometimes

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    My new laptop from Best Buy is just right for me.

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    My new laptop was affordable. It is quick and streamline looking. Best Buy transferred my old files from my old laptop to this new one with the protection purchase and provided set-up instruction.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great computer for tablet users and PC users

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    I love that this computer can be used as a PC or a tablet. It is easy to use and great bang for your buck. I would definitely recommend it and so far I have enjoyed using it.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    No more fighting!

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    We needed a extra computer. And this solved the problem! And it was not what we intended on buying but it was a better deal!! Could not be happier!! Great features and easy to use!!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    Bought this Laptop for my son for use at the University. So far no Complaints and seems to work for everything he needs.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Garbage

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    I've had the laptop for a MONTH!!! I had used it in the morning and was fine. I closed it and put in it's bag. In the afternoon I opened it noticed moving circles in the screen when I turned it on. I realized the upper left corner had a deep scratch that goes down the middle. No one touches my stuff and I'm always careful for this to happen is unacceptable and no one wants to help! Really messed up since my home computer, my son's laptop and my printer are all HP. Never buying HP again!!!!!

    Features

    Quality
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    I LOVE THIS LAPTOP!!!!

    |
    |
    Posted .
    Owned for 2 weeks when reviewed.

    I was in the market for an Apple MAC Book Pro but I soon discovered that there were a lot of basics that the MAC Pro didn't come with or I had to purchase separately. The decision to go with the HP Envy was a no brainer and it also saved me an additional $1300.00!!! This computer has everything!!! Very satisfied with my purchase. So, if you're looking for a laptop with all of the bells and whistles, look no further!! (It has backlit key too!!) Try finding that on the MAC Book.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Practical laptop

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    This laptop is similar to the one that finally began to come apart and not function well. I enjoy the back lighted keys for working dim lights. The touch of the keys is far better than the older one I had. They require and actual stroke. I don't accidentally type something by just brushing my finger unintentionally over a key. However, I could not believe that the information with the computer and even the online manual did not show how to turn it on. An arrow pointed to the windows key with "start" written as the identifier. I had to take it back to point of purchase to be shown how to turn it on. Ridiculous. Not very intuitive, but then I am an old person and this is a newer version of my computer.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Very Snappy Laptop for Everyday Use

    |
    |
    Posted .
    Owned for less than 1 week when reviewed.

    This Hewlett-Packard Premium Laptop is such a blessing. This will work flawlessly for college students and other users who need a newer laptop. The laptop is very fast; boots up in 5 seconds, and with the fingerprint, signing in is very instant. Opening pages are faster than ever and there has been no issues since. The only issue is the speaker quality, but can be fixed with the Bang & Olufsen app, change some equalizer settings, and all will be good. Highly recommended!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    HP touch screen lap top

    |
    |
    Posted .
    Owned for 1 year when reviewed.

    I love my HP touch screen laptop. The size, speed of use and convenience are great! My older lap top ( also HP) worked great for many years and the only reason I changed to this one was because the windows 11 upgrade would constantly take up my time with daily upgrades so it made it almost impossible to get any work done. Lucky for me because this is a really great lap top and I can get so much more done and in a shorter amount of time that I came out the winner on this purchase. The screen is large & clear, the processor is fast, the portability is convenient and overall it is a wonderful purchase! I recommend.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Functions with one issue

    |
    |
    Posted .
    Owned for 2 weeks when reviewed.

    This is a good computer for my needs: personal finance, finance work for a small non-profit, email, streaming music while working and general simple computer functions. I do not do gaming. The only issue is the keyboard. It has lightly colored keys on a steel colored base. If the computer is not in the absolute proper position it's very difficult to read the keys. There is a backlight available but that can be an issue in a bright (sunlit) room. I've only had this a short time but that is the only issue I have seen.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    Owned for 5 months when reviewed.

    Bought this product because the laptop I had before was very outdated and slow. The fingerprint ID may not work if your fingers are dirty or sweaty. However, allows you to try more than once until it forces to type password. Love the feature that allows you to save battery. It comes in handy when you don’t have the time or ability to charge. The keyboard light has three different modes. This makes it great because you can lower the light to avoid hurting your eyes. As well as, turning it off if not needed. Have not tested if turning the light affects the battery life, but I don’t believe it does. Very useful at night while in need of typing. The laptop does fold that can be automatically programed into “tablet mode”. Once on, the modes can be changed to use type using both hands or only one depending on the preference. Finally, the mode of touch makes it easier to view small words. Love that you can zoom. While, it’s expensive definitely worth the value and quality for the price paid.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Disappointed

    |
    |
    Posted .
    Owned for 1 year when reviewed.

    For the money, I'd recommend purchasing spending slightly more and getting something different such as the spectre or a macbook. Multiple keys on the keyboard came off of this laptop within the first month or two of using. We brought it to best buy to get the keys fixed and they were some special order item that was out of stock. After a year of using this thing (missing the L key and N key) we were finally able to get the keys from a 3rd party vendor. Works great now and we hope no other keys fall off.

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bought my first laptop!

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    My husband and I meandered into Best Buy one day to check out their laptops. I had been thinking about purchasing one for myself since i started an online course and had also recently purchased a Cricut explore 2. I was not intending to buy one that day. But a helpful associate showed me the Envy x360. It was love at first sight, and I still love it. I do still use my iPad, but this is much better suited for my online class and Cricut.

    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Have had this laptop for a year

    Posted .

    I chose this laptop for college (mech. engineering) and have run quite a few programs on it without a hitch. I was worried SolidEdge would be too much for it but it ran smoothly enough with the touchscreen as a helpful feature. It has crashed twice when I with a certain feature but I am not sure if I should blame the laptop or the way I downloaded the program. Overall, It was more than good enough for school projects and watching tv. It's solidly built but light for my backpack. I've accidentally dropped this laptop from the bed so many times and have bumped it on the wall. Now, the wall has a dent. The laptop still looks sharp.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Touch screen laptop

    |
    |
    Posted .
    Owned for 1 year when reviewed.

    Very reliable, have had this laptop for over a year now. I like the touch screen ability, as I have this connected to multiple monitors and it makes it easier to quickly access whatever I need versus searching for the mouse. Very lightweight and compact.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
Shopping Assistant