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Customer reviews

Rating 4 out of 5 stars with 22 reviews

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77%
would recommend
to a friend

Customers are saying

Customers appreciate the LaserJet Pro M12w Black-and-White Wireless Printer for its excellent print quality, noting that it produces great black and white documents and is well-suited for various printing needs, including label printing. The printer's ease of use and straightforward setup are also frequently praised. The positive feedback highlights its suitability for users seeking a simple yet effective printing solution.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 22 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile. Fits conveniently onto limited desk space. Would be better if there was a more complete printed manual with the device.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i recommend this printer due it's good size and quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install. Advantages for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. The toner ran out surprisingly fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and quality of printouts is great. No problem setting it up.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Compact basic printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This compact printer goes with me on the road and prints great B/W documents. The toner cartridges last much longer than ink jet cartridges and the copies stay clear and legible.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Will not stay on all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turns its self off after a period of time. It replaced a HP 11102w and I put it back in use. Also does not support my Apple Mcbook Air.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does what it is supposed to do & easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a CPA, I comfortably say this was a good value. The setup was within my abilities and it turns itself off when not in use for a period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new printer able to print checks for my at-home job. Works excellent for that. Very easy to set up to print wirelessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bargain buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    printer answered a specific need we needed in the office for a laser printer below an expected cost

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for an easy printer just to print labels and this printer does that well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife's real estate business. She loves it. I highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid 70 dollar and to have geek squid 100. Not worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very affordable laser printer. I have them at my business and I have bought them for my children for college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome print

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to print labels for my business. Smooth, quick and wireless. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Awesome Printer. And I print a lot of pictures and it does an awesome job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharp printouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it's job for the purpose I want. Easy to hook up to wi fi

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cute little printers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are cute little printers. They work without any issues so far.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    so-so item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item does not automatically detect wi-fi and is difficult to hook up to wi-fi. There are plenty of machines that do.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst brand ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ll not buy any hp product.My printer aws working then we moved the new location and I cannot connect my device to wifi and I couldnt get any support from HP.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Difficult Setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They give you a CD to install drivers but if you have a Mac like I do, you can't use a CD. So you go on HP's website and search for the drivers, and after finally finding and downloading it, you have trouble getting everything to connect. After several resets and restarts, you finally get this printer to connect through the USB with the help of an Apple care agent (thank you Apple for the rescue because you cannot reach HP through the phone and have to pay for assistance). Now you need to set up the wireless connect. Apple care tries to assist but they cannot and you need to reach out to HP. I did not want to pay for a plan so I turned to Best Buy Geek Squad for assistance setting up this printer wirelessly, since I bought the product from them. I am told that AGAIN I need to buy a plan. Mind you the plan rates begin at higher prices then the actual printer, and all I want to do is an initial setup for wireless printing! This is insane. Now despite the fact that I actually like this printer for it's basic use of quick printing, I want to be able to use the features it includes like printing wirelessly off of your phone without having to pay 2x the price of the printer just to get help getting that done. It seems it's made difficult intentionally to make money through the service sector. Who knows, but I am definitely disappointed.

    No, I would not recommend this to a friend
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