Customer Ratings & Reviews
- Model:
- CF394A#BGJ
- SKU:
- 4420701
to a friend
Customers are saying
Customers have good things to say about the LaserJet Pro m452dw Color Printer. They rave about the print quality and speed, and many find it easy to set up. The wireless printing capability is also a hit.
This summary was generated by AI based on customer reviews.
Never printed color and died after 18 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not recommended. It never printed color properly, it printed weird color splotches all over the prints and HP couldn’t resolve the issue. Since I mostly printed b/w I gave up on that. Now, after 18 months it doesn’t work at all. It’s displaying an error that the fan needs to be replaced. Given that it only prints monochrome anyway it’s going to be cheaper to just replace it. Wasted $300 on this thing.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Christina,
I'm tremendously sorry that the printer was not printing color properly and eventually stopped working entirely after only 18 month. I can completely understand how disappointing this must be, and I want to assure you that it's far from the reliability we pride ourselves on.
The problem could be caused by a printhead issue. Also, using non original ink cartridges greatly affects the longevity of the printhead itself, due to the poor quality of the ink components. For this reason, we strongly suggest to use only original HP cartridges for our printers.
If you have only used original HP cartridges, I do hope you'll consider reaching out to us for support one more time so we can arrange for a replacement despite the fact you are out of the warranty period.
You can give us a call at +1 800-474-6836 between the hours of 8 am - 9 pm ET. To expedite the process, you can gather these beforehand:
- Model number
- Serial number
- Your location
- Your case number (from prior contact with support)
If you'll allow us the opportunity, we look forward to making this right.
Marco
HP Care
hp.com/support
Doesn't work well w/Quickbooks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quite a bit of my time is spent printing checks through Quickbooks for our business and several non-profits. Unfortunately, the printer does not work with an individual check . It will print the check, but won't spit it out so have to open the back and dig it out. Also, when that happens, it refuses to print anything afterward until I turn off the printer and restart it. That is just too much time-consuming hassle.
No, I would not recommend this to a friendGreat Printer - Great Color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great color printer. Toner is expensive, but that's the nature of most all printers.
I would recommend this to a friendGreat small office printer for the Boss
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice compact color laser printer to keep on the bosses desk. Would purchase again if needes.
I would recommend this to a friendGreat Starter Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small office or single person using, this is a great starter color laser printer. Only minor issue is, low capacity, holds only 250 sheet
I would recommend this to a friendGreat printer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for what we need! Does everything we need and more!
I would recommend this to a friendGreat for my small business
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well on every level pertaining to my business functions.
I would recommend this to a friendDefective.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer would print uniform random color marks in the paper.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
I'm terribly sorry that the printer isn't working as it should be. Reliability is something that we always strive for with our printers, so I regret that we had missed the mark this time. This said, I would really like to help to fix this.
First, I would recommend following the steps listed in this document:
support.hp.com/us-en/document/c05404100
If this doesn't provide a resolution, I'd recommend contacting us for support, so we can help you with those issues.
We would be more than happy to help, so please give us a call at +1 800-474-6836 between 8 am - 9 pm ET. To start the process, you should gather the following info beforehand:
- Model number
- Serial number
- Your location
- Your case number (from prior contact with support)
We are looking forward to speak with you.
Agata
HP Care
hp.com/support