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Customer Ratings & Reviews

$1,699.99

Customer reviews

Rating 4.8 out of 5 stars with 232 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers praise the product's excellent overall performance, speed, and compact size, noting its quiet operation and appealing design. They also appreciate its ease of use, good airflow, and RGB lighting. However, some customers express concerns regarding the RAM and single-channel memory configuration, as well as its limited upgradeability. Additionally, the lack of SATA power connectors and USB-C ports on the back are noted drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 232 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The HP OMEN 16L Gaming Desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Omen 16L stands out as a compelling prebuilt gaming desktop that delivers strong everyday performance with a premium feel and sensible price-to-performance ratio. Right out of the box, the OMEN 16L impresses with a compact, well-designed chassis that balances modern aesthetics with practical airflow and RGB customization via OMEN Light Studio. Under the hood, configurations featuring the latest Intel and AMD CPUs paired with NVIDIA RTX 50-series GPUs offer plenty of power for contemporary AAA gaming at 1080p and solid 1440p performance—a sweet spot for most gamers and creators alike. The HP Omen 16L is a well-rounded, approachable gaming desktop that offers impressive power, approachable customization, and a refined user experience right out of the box. It’s an excellent choice for gamers who want performance without the hassles of building their own rig, while still leaving room to grow as needs evolve.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Speed

    Rated 5 out of 5 stars

    Incredible machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs very good its incredibly quiet super fast and the lights are amazing, im very happy with my purchase,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best pc ever!!! :)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tower its done wonders for what i need it for. My bf heled do the researh so i would get the right model and he found this. I know this will last me years to come. I love the bluetooth option for speakers and having my phone hookes to windows again so i can set my phone down when i dont need it. I am playing forza horizion 6 and its done great with the game. I can run so many things simultaneously and discord will even let me go live with screen recording whatver i am doing and there hasnt been a glitch yet. 10/10 glad i got it when it was on sale. I like how it perseveres energy when in idle mode like with streaming video it will have the fans be off. Without running the tower hot and while gaming the fans stay on.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Smooth Performance for Gaming & 3D Design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up getting this HP OMEN after damage to my older PC that I had sent off for repairs. Best Buy’s Geek Squad really took care of me, they lowered the price of this machine, matched it with the value of my older one, and even gave me additional in-store credits. I was very satisfied with how they handled the whole situation. I’ve had this PC for about 2–3 weeks now, and it’s been working great! Between designing, gaming, and 3D work, it has been running smoothly without a hitch. I may upgrade the RAM later for heavier workloads, and I’ll probably replace the keyboard and mouse with something more gamer-focused, but the tower itself has been excellent. Another big plus is how quiet it runs it’s practically dead silent, even under load. Overall, a powerful system backed by outstanding support from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Honest Review from a Pc Gamer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who has normally stayed up to date on pc components for the most part over the years, I am thoroughly impressed with how powerful this pc is for its price point. Good all around pc for beginners and experts. Excellent airflow that quite literally NEVER gets too hot on. The price is compact with no heating problems. If you expect constant 244 frames though, this will not be the case but thanks to the next gen of gpu most games run 180ish fps on high settings. Only 16gb of ram but doesn’t make the pc feel sluggish. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    HP omen 16L

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great haven't had any issues yet had it about 6 months runs games and applications as it should has nividia dlss for upscaling would recommend getting the one with more memory if you use it extensively has rgb lights inside case you can modify in the omen gaming hub as well as adjust fan speeds and performance specs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Thank you Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect pc got it when it was on sale and what can I say this pc is a beast for its price tbh. Running my games 2k 140fps or higher like cyberpunk, battlefield 6, dragon age and many more. I recommend this pc tbh it’s pretty fast and up to date with newer pcs. Love the design and super small pc it can fit anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    A real Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing PC gamer, exceeded my expectations and almost getting 400fps on CS2, fits very in the table due your compact size. Fully recommend, specially for the amazing price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great budget gaming entry pc

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I got it for, I believe under 1200$ at the time. This pc is great for those who game, most titles like far cry gta etc runs great on ultra graphic settings. Good amount of storage to start with that’s an easy addition. Never had it overheat on me and I’ve had it on for over 12 hours a time no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m mainly use this as my home computer and as a computer for racing simulation games. The case is small and compact, but great power and speed for the size with a great graphics card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for a mid-range gaming PC.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm playing steam games without issue, using three of four possible monitors, four if you include a paired Samsung tablet. Runs Unity3d and I bought it to meet my College's game design degree requirements. If I would suggest anything, splurge on the extra RAM and go 32GB DDR5. Most times I'm running around 80-90% capacity with no operational impact, but I'd rather be able to cut that in half and have more room for the inevitable increase in memory requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming pc, was skeptical buying this only because it was my first pc purchase ever & I wanted something that would be suitable for gaming, making songs & more and this pc is perfect! Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Omen pc

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is the perfect size. I’m very satisfied with my purchase. It works great with 3d modeling software and games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing PC, the best purchase I have ever done!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Omen 16L gaming PC is extremely amazing for its size! It has truly exceeded my expectations. Even with the most demanding games, it runs smoothly. Despite having it in a somewhat cramped space for a gaming PC, it has never overheated, so the cooler's efficiency is excellent. I highly recommend it, and Best Buy's customer service has been outstanding. I added more RAM (32 GB) with Corsair Vengeance 6000 MHz modules and an extra 2 TB SSD. It's definitely worth it. You should definetely get one before the price goes up, right now it is well-worth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Gaming Machine for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has significantly exceeded my expectations, and I am thoroughly satisfied. This compact, high-capacity personal computer delivers exceptional performance for both gaming and creative endeavors. OMEN is renowned for its gaming products and the quality of this offering.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great prebuilt PC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great very efficient could do with 16gb more of ram but that is easily upgreadeable and this configuration still works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing pc, great specs, runs every game at high fps without even needing to mess with any deep settings. i got it on a good deal as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gaming and any other use to be honest I run max graphics on five m bmx streets black ops 3 and many other games with atleast 240 fps on them as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP OMEN

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to buy and set up, fun to play, I’m happy with the quality of my games now and I’m able to run all the games I’ve ever wanted to play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really good pc for the price runs every game with a good amount of fps at 4k

    I would recommend this to a friend