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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 393 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Spectre x360 2-in-1 laptop's fast processing speed, long battery life, lightweight design, and comfortable keyboard. They appreciate the laptop's performance and gorgeous display. However, a few customers have mentioned concerns about overheating and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 393 reviews
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Best designed laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One among the best design i have ever seen. Built quality and screen quality is too good. But i still prefer 4k Model over this. Battery life on normal usage is about 6 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Weight

    Rated 5 out of 5 stars

    So easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the speed and size of the notebook. I had a 2 year old HP Envy and this is great size and weight. The Envy now sits on my desk at work so heavy compared to the HP Spectre

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance, it has the perfect mix to work and to enjoy the full multimedia experience. Additional advantage, it's really light. Disadvantage, it has only one usb port

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Good laptop but problems out of the box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fast, very sleek, sturdy, has a comfortable keyboard, decent speakers and good screen resolution. The unit I purchased began having problems a week or two after I purchased it. The power shuts down abruptly. At first, it only happened a couple times. Then began to happen more frequently. I took it to Geek Squad. They diagnosed a possible problem with the bios chip. It will have to be shipped to HP which will take two to three weeks. Very disappointing. Overall, staff at Best Buy have been helpful. Geek Squad figured out the problem fairly quickly and in the end all should be good. This is the second HP laptop I purchased at this Best Buy. The other one has never given me a problem and I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Really great, solid laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On sale, the price could not be beat. Really nice set of features for the sale price we paid. It's a stunning looking machine and feels solid. Everything feels solid and premium, even down to the charger. It wasn't clear when we bought it but it does come with the stylus. The little case is great and has an integrated holder for the stylus. I don't have any complaints. I compared a lot of machines buy beyond the Mac, nothing came close to the premium feel for the money. I purchased this for my niece for college and went through all the setup and updating for her. It was running like a top. 5 stars HP!!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fast

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is the best laptop I have purchased. I travel for business so the slim design and laptop case are great for traveling. I love the touch screen and the speed is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Quality laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the smaller size, light weight and long battery life for travel. It does the job very well, and the battery lasts a reasonably long time with use.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    A Great Laptop for General Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP Spectrex360 Laptop is very fast. It handles all the various software I put on it so far quite competently. If you can not download your applications on-line, you will need an external CD/DVD drive, which should also have the ability to burn disks. You will probably need an accessory to expand the single USB-3 port and/or the single available USB-C port (the second one normally connects to the charger. Typing on the keyboard is a bit challenging due to the large and very sensitive touch-pad. A useful extra is the switch to turn off the webcam when you do not want it watching you.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    Love this puter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this puter it is fast and compact. I travel with it and love that it is as light as it is. Love how fast it boots up and I have no issues with it at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Love Love

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough good things about this laptop! It has worked so well for me and I’ve had it for just about 6 months now! It is so light, perfect for travel or school work. The touch screen allows me to do so much more with it and I find myself being so much more productive with this laptop compared to my last one! Everyone always asks me what type it is and where to get one because they see the ease of use, quality, and slimness of this laptop, so they want to purchase one as well! If you’re planning on getting a laptop, this is the one to buy hands down.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for all

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sharp gem look, fast processor, the on/off button, charging connector the finger print sign on and everything about it. It is so sleek, light weight. The volume is loud and brightness is great I have mine on low yet its still bright enough. Battery is amazing also, and battery life is what I struggle with on all electronics. So far, this is my best laptop purchase ever and i have purchased about 4 laptops in my life. Totally recommend for students, professionals and or if you just want to spoil yourself. Thanks HP well done.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Great Overall!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! It looks so clean and sleek and gives me much more than enough power, storage, and speed than I need. I'm a student and use it for everyday tasks, assignments, and some gaming. I love the 2-in-1 design, although I don't use the tablet mode often. The hinges are strong and I don't feel that I have to be overly cautious with it. The only complaint I have is that the fan can get pretty loud. I don't know if that is common for laptops like this, but the fan gets pretty noticable when I'm playing games.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fast

    Rated 5 out of 5 stars

    College laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son’s freshman year at college. Sleek looking and fast processing. He’s very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Convertible - Good Specs, Well Built

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price tag this has been a great performer for me. While I prefer 16GB of RAM, the combination of the i7 and 8GB does quite well. The screen is bright with no bad pixels many months after purchase. The machine converts from laptop to easel to tablet with ease, and works well in all three configurations. The keyboard is fine, and although I typically use a mouse when I have had to use the touch pad it works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Lightweight

    Rated 5 out of 5 stars

    Great lightweight computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great. It's very lightweight and easy to use. The battery last awhile and the screen is just the right size.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Loyal LG Customer (since 2002)

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy this laptop, it’s perfect for me! The compact design makes travel easy plus it’s very light weight. Originally I thought I’d miss all of the ports from the bulkier 17” laptop I owned previously however I do not. The elegance of this computer being refined to the must haves only is refreshing. An item is perfected when there is nothing else you can removed from it vs how much can be added to it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    So light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so light! I love it. The color looks a little like rose gold in certain light. Battery life is excellent too.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    Computer. Neat, functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. Good speed. Runs all of my office programs with no problem. It is compact & portable.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great first laptop ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd put off getting a laptop, because as a senior I have severe back issues, use a workstation and special chair, and have been happy with a desktop at a work station and all-in-one printer. But the Spectre x360 is great so far. Lightweight if I need to take it with me, with the flexibility of a tablet anywhere. I've also attached my separate large monitor for ease of use on a daily basis at home; I can have use of both screens at same time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive, but a great laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been my favorite laptop. It’s very light, and holds a battery life for a really long time. Touch screen is very smooth and catches finger touch very easily. This laptop is smaller than most, but keyboard is still legible. Only recommendation is taking it out of the package before you buy it to inspect it. HP does have some very protective packaging, but brand new I had a crack in my “Y” key. If you love HP’s and are willing to spend a pretty penny, the Spectre is a good choice.

    I would recommend this to a friend
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