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Customer Ratings & Reviews

Your price for this item is $219.99

Customer reviews

Rating 4 out of 5 stars with 284 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the Stream 14" Laptop's lightweight design, vibrant color options, and affordable price point. They appreciate its portability and compact size, making it a great choice for students and professionals on the go. However, some users have expressed concerns about its limited storage capacity, performance issues, low memory, and the lack of a backlit keyboard as advertised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 284 reviews
  • Rated 4 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase Hp products, this was a great gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for online class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for my online classes. Small, lightweight, and very portable. Battery life is great. Microsoft works great.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight, Portability

    Rated 5 out of 5 stars

    Great Little Lappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is very nice, very light weight, works very well for something that is a basic/non-workhorse computer. Very portable. Love the color too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lovely simple computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek and thin design. HP has come so far in creating more affordable laptops with modern feel. Not the fastest computer but definitely enough for note taking and surfing the web.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Cool but small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a cool little machine but that 32 Gig of storage gets used up very quickly, very quickly. This is good for web surfing and email but it's not a business class machine

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Efficient laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a College student on a budget and this laptop gets the job done. Very pleased with my purchase. Love the color!

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Cute but not enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my daughter’s birthday. It’s a cute laptop, especially for a kid, but there’s not enough storage to do much on it. We couldn’t download the sims game because there wasn’t enough storage, and that was the ONLY this we tried to download. I ended up exchanging the laptop the same day

    No, I would not recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Good for light personal use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice little computer, but the provided hard drive (32 GB) is a little too small for serious use. But for the purpose it was purchased, it does suffice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to navigate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool, I don't like the texture it doesn't feel good to the touch . The laptop it self is great , easy to set up the WiFi, and the printer. I am greatful I have an HP printer .great match

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Great basic laptop for a student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful laptop with one shortfall and that is the storage capacity. If you can work around that issue this is a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great computer for college students. Not too big or too small.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Light weight

    Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop is so light and I love the white color..keys are smooth and it's user friendly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Hp stream 14-inch laptop, which contains 4GB, 32 eMMc flash memory, and 1 year subscription of office 365 personal; through best buy online site. On March 12th, 2018 I received the computer, during this week the computer was working fine .The following week I experienced minor issues until they became a frequent occurrence during the third week. The laptop began to freeze after startup preventing the use of internet explorer. When I finally did get internet explorer to work, it would stop minutes later. Exiting one app and switching to the next was difficult. On three occasion the computer started to glitch until I was force to shut the computer down. I decided to return the computer to best buy on April 2nd, 2018 because of all of this. I was told by one the employee I could not because it was past the return date. I explained to her there was no return date listed on my receipt but only where and how to return the item. Her response remained the same and suggested that I can have geek squad repair it since I am under warranty. I agreed to her suggestion. I was told a diagnostic test had to be performed before they can ship my laptop for repair. My response was okay that is fine. I handed him my laptop and explained my issue with it. He checked the storage on my computer and informed me that my storage was full. He further explained most of the storage was used up by programs either installed to run the computer or by office 365. He gave me a list of programs that I should delete that would allow my computer to run smoothly. Out of fear that I would delete the wrong program ,I contacted the manufacture (HP). They made it clear that I can not return or exchange the laptop. Again I was told my storage was full, I could purchase a hard drive from their store or have them repair it through geek squad. Looking to ship my laptop for repair by the manufacturer ,I made another trip to best buy. I was told I could not since it was a storage issue. He suggested again that I delete unnecessary programs. I did as I was told and bought a micro sd. The computer was able to function better until Saturday 26th of May, 2018. I am now experiencing new technical issues where I am unable to use my computer at all because the login screen remains black preventing from login. I would advised those thinking about buying this computer do not I have had problems every since I bought the laptop. Dealing with both HP and geek squad has been a complete waste of time and money . Never again would I buy another HP computer .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 4 out of 5 stars

    Great computer for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for school and it works wonders, easy to manage, cheap price, light weight and super cute color!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great laptop for school work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very average laptop reliable but just wish it would have more storeage

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    decent basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC has performed as expected ... so far these 4 weeks. It's on constantly with no hiccups. It's used in the bedroom for entertainment only

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is small portable and does everything I need it to do. Downloaded Microsoft office with no problem.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not expect bells and whistles from this laptop. However, for the price i paid i get much more in terms of basic laptop requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    My mom loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my mom and she loves it. She said it's light and easy to use. She loves the color and thinks the speed is super fast. Much better than her previous computer.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Good but a little slow for gaming.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son to use at school. It works for that, but he claims it's slow for playing games.

    I would recommend this to a friend
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