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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 3.2 out of 5 stars with 46 reviews

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Rating by feature

  • Value

    Rating 2.7 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

59%would recommend to a friend

Customers are saying

Customers frequently mention issues with the tracking system, citing inconsistencies and difficulties in low-light conditions. High price point is another recurring concern, with some users feeling the cost doesn't justify the performance. Controller compatibility and comfort level were also cited as areas needing improvement. Several users reported difficulties with compatibility with certain laptops and games.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 46 reviews
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told would work with his laptop.... NOT! Returned and they would only give store credit!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice VR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good VR system. You do need to make sure you’re computer is compatible with it. I had a harder time setting it up because of the 3.0 USB port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for racing/sim games.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well, makes the game a lot more realistic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VR

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really good. My son hooks it up with no problems. It fits really good on my head and comfy. very realistic.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Better deal is

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt the cheaper version is better. You must purchase extra stuff and the cheapest version comes with all. The head set is nice but head sets Are cheap. Save money and get cheapest version.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fun and easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    games are fun to play, really is a different perspective on the game and the immersion is great. I try to get only a hour or two into a game but find myself that i usually spend about 4 to 5 hours into the gameplay. Uncomfortable at first just because not use to having something like this on my head but after a while and a few playthroughs you get use to it and the padding does what it is intended to do.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Finicky in Low light and tracking is sub par

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first impressions is it feels more quality than the Vive Pro at first. setup is easy but after that getting this this not to give me a message about lighting conditions is getting on my nerves quick.. On top of it the headset is really warm on the face much warmer than a Valve Index.. Comfort was fine.. Controllers don't support all games out the box and that is a real problem. Visual quality is decent, FOV is less than I like and IPD is on the border of supporting my IPD of 60. Avoid this HMD until all software has been updated and get it at a lower price.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Better than Oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than Oculus. It’s still difficult to manage though being connected with cords

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not ready I returned it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not even play no mans sky beyond ! Well maybe later it will work but if I can not play vr games I already own why keep it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works well!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't tried it enough yet with different games to really know. My son really likes it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Real Time Fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it for my grandson for Christmas. He plays it everyday.

    I would recommend this to a friend
  • Cons mentioned:
    Tracking

    Rated 1 out of 5 stars

    Horrid experience.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return my unit, it absolutely sucked. The tracking was off for most of the time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cousin loves it. It works great now that we have a computer with the correct display port. I even tried it out. Great value and would definitely recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good and entertaining for beginners!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The VR was very fun to use with my family. Very easy to setup.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned poor manufacturer customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    couldn't get head set to work with pc and manufacturers phones never answered and email took several days to get answered back. Returned item to store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best VR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down the best VR system for non-professional use. Amazing resolution and tracking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ordered by mistake

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but didnt use this item just returned because i got a rift for my grandaon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HTC

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandson really like this product he plays it all the time

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    It's fine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad headset, but was unable to use it due to the poor compatibility with majority of laptops. Make sure that your laptop consists of the ports needed for the VR before purchasing.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Tracking

    Rated 5 out of 5 stars

    Best current vr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most comfortable out of the vr head sets hands down. Right up there with psvr, and puts face mask vrs to shame. The inside out tracking needs work but keeps getting better, it is way better than Samsung odessy tracking which i have. The fact it can be wireless, plus use base station tracking and index controllers, while having the inside out tracking is beyond great. So you have best of all world's. The comfort though is really the main thing, and the controllers are really good. They controllers are better than orginal rift controllers. The LCD is really high quality and it is the most clear VR headset I have used. The lenses are way better than the original Vive. You need a top end PC to use this at Max resolution though.

    I would recommend this to a friend
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