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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 1257 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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99%would recommend to a friend

Customers are saying

Customers have good things to say about the Pro Tech Toolkit's completeness, quality, versatility, and ability to repair various devices. They appreciate that the kit has everything they need for computer repairs and other projects, and they praise the high quality of the tools. Customers also find the kit to be versatile, as it can be used for a variety of tasks beyond computer repair. Additionally, many customers have used the kit to successfully repair a range of devices, from consoles to small electronics. While some customers find the price to be a bit high, most agree that the quality of the tools makes it worth the investment. There are a few complaints about the plastic tipped tweezers being brittle, but these are outweighed by the positive comments about the kit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,257 reviews
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    A Must-Have for DIY Tech Repairs

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a tech enthusiast, I've been through my fair share of toolkits. But the Fixit Pro Tech Toolkit is truly in a league of its own. It doesn't just cover the basics, it offers tools for every possible scenario you might encounter when working on a gadget repair. Everything in this kit screams high quality. One of the things I appreciate the most about this kit is its universality. It's proven to be a lifesaver whether I'm working on a laptop, a smartphone, a games console or even a drone. The case is also well designed, compact and durable. This toolkit is not just a set of tools, but a solid investment for anyone who likes to get their hands dirty and do their tech repairs. Whether you're a seasoned pro or a budding tinkerer, the Fixit Pro Tech Toolkit is an absolute must-have.

    I would recommend this to a friend
  • Pros mentioned:
    Complete, Quality

    Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little kit far exceeded my expectations. It's got just about everything you need to work on all kinds of electronic devices. All kinds of specialty bits, tools, and instruments. Very high quality kit and folds up nice for storage. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Complete

    Rated 5 out of 5 stars

    IT Repairmen NEED This

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides the heating element that helps loosen bonding adhesives, this is a complete IT repair kit. When without the heating element, most jobs are still manageable. For example, the suction cups and separator picks were enough to separate the screen of an iPhone 11 from its backing. IT professionals need look no further for a professional grade "fix-it" kit.

    I would recommend this to a friend
  • Cons mentioned:
    Pricey

    Rated 5 out of 5 stars

    A bit pricey, but if you’re in a crunch,its great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it was a bit pricey for it, but it was worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Tools Make Any Repair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a trained mechanic and rebuild engines for a living. Having the proper tools to do the job not only makes it easier and less time consuming, but also FUN! And having the right tools for your PC and electronics is no exception. iFixit has made a quality tool set that is a great value if you decide to start tackling your own electronics repairs. It has everything you'll need and then some. The tools are quality made and the bits are hardened so they wont round off. If you manage to round one of these bits, you're using way too much force and its a miracle you haven't broken your device yet. The spudgers and picks are a hard plastic that is strong but has some flex and will take the damage instead of your device. The reverse metal tweezers are great for holding things together and the suction cup SUCKS like its suppose to and holds your glass screen while you disconnect it. I cant really find fault with iFixit's kit and with a lifetime warranty on the tools you're covered for a long long time.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    An essential kit of tools

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and assortment of tools. It has been very useful for numerous repairs around the house, and for rebuilding and upgrading a Gameboy advance with my daughter.

    I would recommend this to a friend
  • Pros mentioned:
    Complete

    Rated 5 out of 5 stars

    Great set of quality tools

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing set of tools for work on my computers and other miscellaneous electronics. Has everything you need and then some. I’ve assembled 3 computers with these tools and they’ve never let me down.

    I would recommend this to a friend
  • Pros mentioned:
    Versatile

    Rated 5 out of 5 stars

    Happy I didn't get the basic setup!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't imagine there being any device I can't get into with this toolset. Got it for my laptop, but I've already used it to replace a phone screen. So much better than a cheap repair kit.

    I would recommend this to a friend
  • Pros mentioned:
    Complete

    Rated 5 out of 5 stars

    The all in one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are in need of doing any tech stuff urself this is the kit for you. This has everything u need to take apart anything that is electronic or non electronic. So why u reading and but it

    I would recommend this to a friend
  • Pros mentioned:
    Complete

    Rated 5 out of 5 stars

    Great kit, great company

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great kit. Had everything I needed for an iPad screen repair.

    I would recommend this to a friend
  • Pros mentioned:
    Complete

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great for the price, and comes with everything you'd need for all sorts of repairs

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great toolset with replacement options

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent kit and storage pouch. The more disposable tools like spudger picks and trim pry wedges are available for purchase separately when they break from use. Tweezers feel great to use and offer ESD-safe precision. Tips and driver have signature iFixIt quality, and are awesome to use or even just keep in-hand to fidget with.

    I would recommend this to a friend
  • Pros mentioned:
    Versatile

    Rated 5 out of 5 stars

    "I FIX IIIIT!" -JayzTwoCents

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one kit was the only thing that I used to install my smart home and gaming PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Stop Shop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This kit has everything I needed and more! I use it at work residential services, to repair my phone, mod nerf blasters for my Youtube channel, and much more. Compact, yet jam packed in an organized and easily accessible way. The magnets are a nice touch too. I might have to get there work mat next!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great kit. Not for high torque needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great kit with a lot of options. My only issue is the strength of the small bits. I used the tr6 bit to relocate a clip on a knife and after loosening 2 screws there is a noticeable twist at the tip of the bit. I would advise against using any small bit on a tight screw. The material is simply not strong enough to break the screw without distorting the bit. The bit is still usable but anymore moderate torque use will damage the bit beyond repair.

    I would recommend this to a friend
  • Cons mentioned:
    Pricey

    Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great and it’s super handy as an aspiring technician! The only thing is that the grounding band was a little bit damaged, the clamp is all bent but it still works fine. Over all great product but a little pricy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S-tier Toolkit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute top tier toolkit for fixing ANY electronic devices and even some household items that need to be tightened.

    I would recommend this to a friend
  • Pros mentioned:
    Complete

    Rated 5 out of 5 stars

    Great tech kit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great selection of tools for working on any computer repairs, cleaning, etc. the kit is neatly organized and has practically everything you need. The only thing I wish was included were a skinnier bit extension, for removing things like fans. Other than that it’s great! Not to mention the ifixit website has a lot of tutorials on it for many different systems.

    I would recommend this to a friend
  • Pros mentioned:
    Versatile

    Rated 4 out of 5 stars

    Excellent set of tools

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This versatile toolkit saved my bacon earlier when I needed a very specific screw bit. I've already gotten a great amount of use out of the pieces in this kit, and it has almost everything I need for working on random devices that come to me. The only issue I really have with the kit is its price, and I'd strongly recommend picking one up whenever it's on sale; at full price it's probably best saved for an emergency situation, though. Despite that, I cannot deny how incredibly versatile and useful the whole kit has been for my needs, specifically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Build PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this kit to help my 13 year old twins build there first Pc…great buy!

    I would recommend this to a friend
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