Customer Ratings & Reviews
- Model:
- IAVS16
- SKU:
- 6010506
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.7 out of 5 stars
Customers are saying
Customers are pleased with the AVS16 Smart Alarm Clock with Alexa for its integration with Alexa, sound quality, and easy setup. They find the alarm, display, and light features useful. However, some customers have concerns about its connectivity, lack of battery backup, limited functionality of the smart buttons, and price.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Setup
doorstop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk. It would not complete setting up and should have at least worked as a clock out of the box. the only thing going for it is it's look. Makes a great doorstop.
No, I would not recommend this to a friend My Daughter Loves it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter wanted an ihome for her birthday and this was a great upgrade.
I would recommend this to a friendGreat multi function alarm clock and assistant.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The alarm clock and Alexa assistant is functional and versatile.
I would recommend this to a friendMy son really likes it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice alarm clock. My adult son loves it
I would recommend this to a friendGreat radio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great time keeper, great visual, eazy to installation, easy setup
I would recommend this to a friendLoud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker works great I would recommend it to all my people
I would recommend this to a friendI loved
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is perfect speaker loud enough to my house!!!!!!!!
I would recommend this to a friendGreat gift!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great gadget to have at home. It can do lots of things.
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it a lot and works amazing perfect for a nightlight
I would recommend this to a friendgreat song
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a Very good , nice , goooooooooooooooooooood
I would recommend this to a friendReturned it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it to the store, I had a question to iHome. No phone number to call, and they took over 2 weeks to respond to the email. Actually responded after I returned the product.
No, I would not recommend this to a friendToo easy to accidentally change settingx
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clock settings erased easily by children's little fingers Otherwise it's an attractive alarm clock Poor functional design
No, I would not recommend this to a friendBrand response from iHome
Posted .We are sorry to hear you are having trouble operating the iAVS16. The clock and display settings are controlled through the iHome Control App (not on the unit). There is a list of FAQs on our support page and our Team would be happy to assist you with operational instructions.
Best Regards, iHome Support 1-800-288-2792
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Personally I would not recommend purchasing this item. Half the time Alexa does not respond.Buy a regular Bluetooth speaker
No, I would not recommend this to a friendBrand response from iHome
Posted .The iAVS16 allows you to wake up on time using the innovative Alexa Voice Service.We are sorry to hear that you had trouble with your iAVS16. The iHome Support Section of our website www.ihomeaudio.com has a FAQ section and the iHome AVS App has step by step instructions to walk you through a proper setup.
Our Support Team would be happy to assist you with the setup and explain features such as the Smart Buttons. Please give us a call at 1-800-288-2792. Mon - Fri from 8am - 4pm EST.
The product did not live up to my expectations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item never worked correctly from the start. The product did not live up to my expectations from an iHome product. Will return it when I get the chance.
No, I would not recommend this to a friendBrand response from iHome
Posted .We are sorry to hear you had trouble with the setup, which resulted in this two star review. We are more than happy to walk you though the process. Please download the iHome iAVS App and the Alexa App. Restart your phone. Make sure it connects to your 2.4 GH network and give us a call at 1-800-288-2792. We are here to help.
Don't waste your time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Three hours and 4 phone calls and 3 email to Ihome's tech support and they still could not get it connected to internet. I have the clock right next to the router and nothing. We got this clock for our 6 year old so he could set his alarm and listen to music in his room. This will not work unless you can get it to connect. We went thru two of them and neither one worked. The first sign should have been that there was 5 open boxes at the Store.
No, I would not recommend this to a friendBrand response from iHome
Posted .I’m sorry to hear about your poor experience. Perhaps you have a dual band router that has both 2.4Ghz and 5.0Ghz network settings.
Please make sure that you are attempting to connect to the 2.4Ghz network. The iAVS16 is not compatible with 5.0 Ghz networks.
Router setting instructions will vary by provider. We recommend contacting the provider for setting instructions. Once your router is set to 2.4Ghz,
please contact us. We’d be happy to walk you through the setup process.
Best Regards,
iHome Support
1-800-288-2792
IHome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needs a lot of debugging. Alexa does not come on when prompted and when she does come on if it’s music plays for 30 minutes then shuts off
No, I would not recommend this to a friendBrand response from iHome
Posted .Sounds like you need to update your firmware in the iHome AVS App. For assistance please contact the Support Team at 1-800-288-2792 Mon - Fri from 8am - 4pm EST.
Not good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To set the alarm is too complicated and the lights are too bright to sleep with them on.
No, I would not recommend this to a friendBrand response from iHome
Posted .Dear Customer,
We apologize for any inconvenience. If you would like to set the alarm simply ask Alexa. If you are referring to the display it is dimmable and the light on the bottom fo the unit can be turned off.
- Cons mentioned:Setup
Set up sucks
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The set up sucks fix the I home or refund your money
No, I would not recommend this to a friendBrand response from iHome
Posted .Dear Customer,
Please visit ihome.com/support/contact and we can help take you through the set up process.
horrible product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i tried hooking this up for 3 hours now it says i do not understand what you're saying try again later. I called customer service, the guy was rude and it doesn't say to download the alexa app. Very frustrating. Also when i set it up it still does not show the correct time. AND the customer service line is only open from 8-4 so by the time i get home they are closed.
No, I would not recommend this to a friendBrand response from iHome
Posted .We apologize for your experience. Press and hold the Alexa button on the iAVS16 for 30 seconds until you hear "restoring to factory settings". Please download the iHome iAVS App. It should walk you through the setup process. You must sign in to Alexa through the iHome AVS App. You may also want to download the Alexa App for additional features.
For more assistance, visit https://www.ihomeaudio.com/iAVS16B/ which includes a quick start guide and FAQs. Feel free to contact us again and provide case# 402537.
Awful didn’t connect to Alexa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Several attempts to hook the product to Wi-Fi was unsuccessful each time. Called the helpline and they advised that Amazon has change the program and the product will not work ever. Still need to return it. I do not recommend this product for anybody
No, I would not recommend this to a friendBrand response from iHome
Posted .Albert, please double check the phone number you called. This product does connect to your 2.4 GHz personal Wi-Fi network (not an enterprise network or 5.0 GHz). Please update the review with your case # so we can reach out to you, or contact our Support Team at 1-800-288-2792. Mon - Fri from 8am - 4pm EST. We are here to help.