Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 3,422 reviews
Pros mentioned:
Cleaning performance
Cons mentioned:
Dustbin size
Rated 5 out of 5 stars
Happy with purchase
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wish I would have purchased sooner! My new buddy does a great job of keeping my floors clean! I use it on hardwood floors with a few rugs and vinyl. My only question is why they didn't make the bin bigger.
I would recommend this to a friend
Pros mentioned:
Cleaning performance, Noise level
Rated 5 out of 5 stars
really lives up to the advertising
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
IROBOT Roomba vac is excellent. Just set it up, push a button and let it get to work. When done or when battery is low, it will maneuver into it's recharging dock on it's own. Reasonably quiet and will also let you know when tyhe dust bin needs to be emptied.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 4 out of 5 stars
It’s amazing!!!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So I actually only have one con to this amazing vacuum. Nitpicking it isn’t worth it because it does a fantastic job. The only thing I wish this particular one was equipped with was the room navigation where you can just have it do one area and return. It cleans the entire house if you don’t got get it and because it remembers it does the same space the same way. This is the only con. It was shocking what was on the floor. I originally purchased because the floor was constantly dust dirty. First day it picked up Everything and then some. honestly I was shocked because we are very clean. Now we are super super clean. no regrets-
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 4 out of 5 stars
Good buy; quiet and does a good job.
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this Roomba. Having the connected app is a great companion, as you can tell it what to do from afar. One thing that I'm taking a star away is the fact that it can't connect to a 5Ghz WiFi signal... In my mind, 5Ghz WiFi has been around for long enough that this model should have the compatibility. Took me a while to figure why it wasn't connecting to my network, and that was why. But other than that, it's a good buy. Quieter than my previous one and "smarter". This one seems to follow a nice pattern when cleaning, as opposed to earlier models which seem to just go around randomly, and I was never sure if they actually covered all the ground.
I would recommend this to a friend
Pros mentioned:
Pet hair removal
Rated 5 out of 5 stars
Great vacuum!!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Roomba is awesome.. does the job and its great if you have pets that shed..
I would recommend this to a friend
Pros mentioned:
Cleaning performance, Ease of use
Rated 5 out of 5 stars
Amazing!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was a no believer in this technology, but my wife insisted in getting one. Now I am the number one fan of the Rumba!. Easy to setup and great at cleaning the house. Very smart piece of equipment.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 4 out of 5 stars
Love it!!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the 3rd Roomba I have tried. Although none of them will work on my thick shag area rugs, it does do a good job everywhere else. I only have two think carpets, but I roll them back and let Hazel do her job everywhere else. We have 3 dogs so I run this ever 2-3 days and it really helps out. I can go upstairs and clean while Hazel is doing her job downstairs. I love how she goes back and forth. Even if she hits something, she turns and goes back. The last one I had just took off in different directions. It made me anxious watching it. iRobot needs to figure out a way to get these to adjust to higher carpet so it can do a complete job. Although I really don't mind have just two carpets to do myself. Thank you!!!
I would recommend this to a friend
Cons mentioned:
Dustbin size, Navigation
Rated 3 out of 5 stars
Inefficient intelligence and too small bin
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had it for about a month. Powerful vacuum action. Rubber brushes don't clog on German Shepard hair. Good battery life but needs it as it is constantly wandering around bumping into everything and getting stuck often. I have another vacuum that doesn't. Small capacity bin requires frequent emptying, often twice in a single 1-2 hour session. It creates a map of what it cleaned but you can't tell it where to clean, only for how long?! Says there is an iRobot Beta coming out. Maybe take advantage of maps? Sending back. Might buy later if they make it a bit more usable.
I would recommend this to a friend
Cons mentioned:
Battery life, Dustbin size
Rated 4 out of 5 stars
Good vacuum
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a good vacuum. Has good sucking power and gets a lot up, especially area a conventional vacuum can’t reach. The draw back is the battery is small so I can’t even do an entire floor with one charge. Also, the bin the small and doesn’t hold a lot.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Better than expected
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Against my better judgement I bought this for my wife for Christmas. I thought this was a terrible present to give my wife for Christmas but this was what she really wanted so I bought it for her (along with another gift because I didn't think giving a wife a vacuum cleaner as a present was very thoughtful). She has had this thing running in the house every day since she got it and she loves it. I was very surprised at how well this thing works its able to get under furniture thats hard to reach with a traditional vacuum and does a great job overall everywhere in the house. It works as advertised without any issues, that being said I should mention we live in a small 1600 sq ft home with no carpet just tile and hard wood floors. My wife has thanked me countless times for this and touts it as one of her favorite presents, LOL.
I would recommend this to a friend
Cons mentioned:
Dustbin size
Rated 4 out of 5 stars
Newest Roomba
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This unit would be the best, but it reports that it is full before it seem to be.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Cons mentioned:
Navigation
Rated 4 out of 5 stars
Picks up very well.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We named our iRobot Wilma, She cleans very well, better than
I would have thought, but she does get confused at times. We
haven't figured out how to keep her to leave off where she had left
still new to the cleaning process.
I would recommend this to a friend
Pros mentioned:
Cleaning performance, Mapping
Rated 5 out of 5 stars
Great product
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Don’t wast your time on the 800 series’s there garbage went through 4 of them. Before. I just paid the extra and upgraded this one. Is awesome. Clean. The whole house. And even gives u a map. To show. It’s finished product
I would recommend this to a friend
Pros mentioned:
Ease of use
Cons mentioned:
Navigation
Rated 5 out of 5 stars
It exceeds all my expectations
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It took a bit of time to set up but now it works like a charm. Cleans the floors and makes my life so much simpler. I would not buy the lesser models since they do not provide the efficient systematic cleaning and tend to meander aimlessly.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Great Vacuum!!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife loves this thing!
Works great! I’m surprised how well it works.
I would recommend this to a friend
Pros mentioned:
Cleaning performance, Ease of use
Rated 5 out of 5 stars
Roomba
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This little guy picks up quite a bit of dirt and pet hair. It does a great job on hard surfaces and carpets. This device helps cut on the amount of housework that needs to be done. It is easy to program.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 4 out of 5 stars
Little noisy
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good value and cleans well.Makes a little more noise than I thought it would
I would recommend this to a friend
Pros mentioned:
Ease of use
Cons mentioned:
Navigation
Rated 4 out of 5 stars
Good Quality Vacuum
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Roomba does a surprisingly good job collecting dirt! Impressive power for a little machine that is easily programmed.
Con: It gets stuck nearly every time and ends the job. Sticks under some furniture.
I would recommend this to a friend
Rated 5 out of 5 stars
Best thing we ever bought
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My only regret is that we didn't buy it sooner. This is one of the most awesome products ever invented and definitely worth the cost of the upgrade. It takes a little getting used to the way it operates but trust me it will get the job done. We own a farm and the amount of dust and dirt from the fields is unbelievable in our home. This item has changed our life.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
At last.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
No more hair all over our socks. Thanks Roomba. You are so good to us.