Customer Ratings & Reviews

I really enjoy not having to vacuum my house and this little guy does a pretty good job of it. The only complaint I have that sometimes it squeaks loudly after it gets stuck in a corner or something. I thought that I had a defective unit so I went back and got a replacement. Same thing happen with the new one. It doesn’t Galen often but when it does it can be very annoying!

I have a dog that sheds and have been wanting one of these for a long time. I finally decided to buy it. I love that I can schedule the day and time I wish it to run. The WiFi option gives me the control to turn it on when I’m away from home. The only problem with doing it when I’m away from home is that if it is trying to vacuum the whole house, the bin gets full and it can’t finish the job. What a time saver! Great for keeping the pet hair under control.

Roomba's are great especially when you have a dog that sheds. Easy to program to have it clean while I'm at work.

I replaced an iRobot 560 model with this one and it performs a lot better. I like the wifi access and the ability for it to return home and charge and then clean again. It still gets stuck in tight spots but not as much as the 560 did and I love the new rollers that don't require hair removal. I have used it for about a month and it seems to get more of the house clean. I can't decipher the map graph on the app to tell if it got everywhere but I can see the run time to tell how much it cleaned.

Great vacuum. Get a protection plan the batteries start going after a couple years.

We purchased this Roomba 960 after doing a whole bunch of research. We purchased another model and was not happy with performance and features. The 960 is everything we were looking for and more.We have a pet and the hair on the dark hardwood floors was a problem. Not anymore. The 960 goes from hardwood floors to thick area rugs with ease. I was amazed at how it cleans around furniture legs, under furniture and beds. It sure has made our life easier. Get One!

I am so in love with our roomba. It has totally made my life easier regarding maintaining an active home. I have problems with my lower back so when it came to vacuuming, it had to be done in courses. My kids are responsible for their spaces. With two dogs and a dog door, lots of outside debris gets tracked in constantly. Roomba helps keep my floors clean and I am also noticing the dust level reducing in our house. So all that has to be good for us overall.

We have a smaller home with hardwood floors and a cat and a young child, Roomba has been a godsend. After the first use, my wife and I couldn't believe how clean our floors felt under our feet. The unit rolls over our low pile rugs with no issue, but does not work well on our high pile shag rug, which is only a small part of a house, so we don't mind. Our house is one story, so we don't have to worry about stairs. All in all, we're greatly satisfied with our purchase.

With everyone at home due to COVID, our old roomba (2003) was not able to keep up. We got an Amazon price Match on this one, and we have been happy ever since, the app on the phone that lets you see where it cleaned, and allows you schedule is awesome. The cleaning power is great... and the fact it will go back to the charger when the battery is low, and then resume the cleaning is fantastic

Gets stuck sometimes, but when it doesn’t it cleans our hardwood and tile floors great.

This vacuum does a great job and we are pleased with the results. However, it seem to get stuck quite a bit.

Highly priced but well worth the money. It works great. Had a cheaper one and this beats it by leaps and bounds

We have two black dogs that throw a lot of hair and maple floors. This model does a great job of taking care of all the hardwood. The entrance carpets look way better than the weekly vacuuming they used to get. Maybe should have gone with the next model up so that it would auto clean the hopper, as our square footage and dog hair requires two charges and two empties. You need to keep the house tidy so it doesn't get stuck on shoestrings, etc..

It was okay I did return it because Best Buy would not adjust the price after black Friday. So I went and purchased the 980 from Bed Bath & Beyond and my wife just loves it. The battery last so much longer.

I don’t have to sweep my floors every day… this thing really “sucks” lol. It’s a pretty good little vacuum for the price. It does have a bit of an issue going over area rugs and getting the dog hair out of the corners but overall satisfied. Sometimes it has an issue finding home and doesn’t sit flush on its charger but that might be the cat’s fault.

Cleans methodically & returns to charge base with no issues. Resumes cleaning after it has recharged. I have had this for only a few weeks & am really pleased with it so far. Will have to wait long term to make a full decision long. I had 3 of another machine that I liked but all 3 wiped out the motherboard. I would definitely recommend this machine. I also like the phone application.

When my wife asked me to get a roomba I didn't think there was a point. I told her how can something that small do better than an upright vacuum. Boy was I wrong. The amount a dirt that the Roomba picks up is incredible. I tested it by vacuuming with an upright and then with the Roomba it was incredible what it picked up. Long battery life as well. I strongly recommend Roomba.

I love my roomba and run it every day. Very quiet and does a great job

Amazing price. Just really learning how to get the most out of this product. The only complaint I have is that our home is large enough that the Roomba usually needs to return to its dock to recharge before it completes the entire floor. Also, we have 2 dogs that shed and the bin needs to be emptied pretty much every time we run it. Other than that it has been a good purchase so far.

Love not having to push a vacuum. Sometimes gets caught under furniture.