Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Complete vacuuming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced an earlier model with the 960 which does a complete vacuuming. It remembers where it has been and if recharging is necessary it Recharges itself and then continues the job.
I would recommend this to a friend- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Great Roomba
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it.... so easy and gets the dog and cat hair vacuumed up.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
My wife LOVES this Roomba
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife had been wanting an iRobot for months and I kept putting her off by telling her that we had a vacuum and that they were so small how well could they actually clean. Okay I admit when I'm wrong and boy was I totally wrong on this one. She absolutely loves it and I have to admite it does a better job than our Dyson. I gave it to her for Christmas and here two weeks later she has already told me five times how much she loves it.
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Navigation
Rated 4 out of 5 stars
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans really well. Wont get up on throw rug. Wont get under furniture. Pricey.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Simply Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is incredible. I expected it to be good based on other reviews but this thing blew us away with the job it does. Our house is completely tiled and we have area rugs (not super thick) and this little machine is remarkable. You do have to keep up with the maintenance of it for it to function well. Keep it clean and it will do an outstanding job.
I would recommend this to a friend - Pros mentioned:Mapping
Rated 5 out of 5 stars
Excellent and Necessary
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a Christmas gift for my parents. At first, the price made me consider if the purchase was worth it. However, after seeing the vacuum in action, I am so happy I decided to make the investment! I would suggest spending the extra money to get a Roomba that can map your house. That feature is probably the nicest add on! I promise you won’t regret getting this product!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Good power
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been toying with the idea of getting a robot for some time. So far this thing has not disappointed. It's a bit loud....but it's a vaccum so that should be expected. Works surprisingly well over carpet. I have dogs that shed quite a bit so this has been real helpful. The sensors that keep it out of specific areas work well, as long as you point them in the right direction. I bought extras.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
iRobot Roomba is one of the best creations EVER!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my iRobot Roomba 960! Just the fact that I am not on my knees having to scrub a floor every other day or having to push around a vacuum for an hour and a half is the best thing in the world! This irobot roomba has made my life less stressful because it helps clean up the mess from two kids and two hairy pets too! Thank God for this creation!
I would recommend this to a friend Rated 5 out of 5 stars
Great Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mom, it is wonderful! It picks up so much and vacuums in straight paths. I was worried it would miss areas but it really doesn't. The app is also very convenient.
I would recommend this to a friend- Pros mentioned:Mapping
Rated 5 out of 5 stars
Excellent for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This roomba is very accurate. I have a two bedroom apartment and it maps it out perfectly! The only tip I can share is to make sure you wipe the sensors on top and on the bottom roomba, which keeps it cleaning accurately! I have to dump it frequently, since it can reach places I can’t!
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Navigation
Rated 5 out of 5 stars
Real good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine. Sometimes it gets lost and forgets where it is, but overall great.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
❤
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Easy to use. Quiet. I would recommend to any house.
I would recommend this to a friend Rated 4 out of 5 stars
works as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a very good job, but the dirt bin isn't very big. have to make sure it's emptied after each use. Read that alot of people did not like the app, but thought it was easy to understand.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
WOW! Flawless and efficient
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WOW! I was skeptical but was amazed at how much dirt this got up in its first two times. Took 1.5hrs to do our downstairs, and it functioned flawlessly over rugs, animal skins, around every possible obstacle. My wife and I couldn't be happier. Honestly, we are completely amazed at how well this worked. Exceeded our expectations at every turn.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
Does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Roomba does the job. It doesn't get into all the corners because of how my house is arranged. The first two times I had to trap it in a room for it to learn the house and get the space clean. However, it does pick up the dust. Takes about two hours with a charge in between. I gave a less than 1700 square foot house.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Pet hair removal
Rated 5 out of 5 stars
Roomba is great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our Roomba. 'She' is very thorough. Great for pet hair!
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
excellent helper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Roomba 960 has been a great help to me. I'm a senior with chronic back problems, this vacuum has lightened my house work so much. My dyson is still used about once every 2 weeks. i have a large inside dog that sheds a LOT,this vacuum really helps with all the fur. It is necessary for me to empty the dirt bin after each use, but that is simple to do. I purchased the960 about 2 months ago. Can't imagine being without it.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best thing ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Roomba! I decided to go w/ 960 due to the more options to personalize. I have a lab that sheds and a 4yr old that makes messes, the Roomba keeps my house looking immaculate!No issue w/ transitioning between hardwood, tile, and carpet. It took 2 wks for it to learn my house. The app is also great for locating the roomba, if it gets stuck on something during the day. One of my friends was impressed, she bought one the next day.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Love my Gizmo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not home during the day often, and it would be rude for me to vacuum late at night when I do get home. Luckily I can schedule when I want “Gizmo” (you’re encouraged to name your robot and I named mine Gizmo) to run. It’s way quieter than a regular vacuum; even my animals, who are terrified of vacuums, will sniff at Gizmo while it’s running. The app lets me know when the bin is full and when to replace any parts.
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Price
Rated 4 out of 5 stars
Worth the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A bit pricey. At first, complicated to program settings. But it cleans far better than expected.
I would recommend this to a friend























