Customer Ratings & Reviews

The vacuum navigates much better than the Samsung model I tried. It does well with dog hair and dust on my medium pile carpet. The software sets this vacuum apart from the other brands. Being able to control and check the status of the vacuum from the app is very helpful especially when it has to return to the base to charge before completing.

Works great on hardwood floors. Works very good on carpet. Surprisingly gets the corners of rooms. The app tells you everything you need to know when it is actually cleaning. Emptying and cleaning is very simple. We have a dog that sheds a ton of hair we use roomba every other day and have noticed a huge difference.

Extremely happy with purchase. Makes cleaning fun. After initial cleaning and a few times emptying the catch can, (Roomba fit under furniture I never vacuumed under). It does a fantastic job on hardwood floors, Doesn’t get all the dog hair out of the carpet but it does a good job. Looking back on purchase might have spent extra money on self emptying model

I love this little guy as I always wanted a Roomba and our super old vacuum has finally reached its limit. This Roomba works great but might have to vacuum a few areas again for some leftover bits. However, it is diligent and makes sure it covers the whole area before it stops. Not a bad battery life either!

I love getting up in the morning to freshly clean floors! It cleans my thick carpet (not shag) and tile floors. My carpet needs stretched again so it has some hills. I have to leave a floor mat between the living room carpet and foyer tile so it can make it back out. But so worth it! Bought one for my daughter for her birthday!

I have two cats and tile and carpet in my home and this roomba does an amazing job picking up all the dirt and fur that build up. Biggest complaint is bin is small so for large areas you will have to change the bin but what’s great about this roomba is once you change it it will go back to directly where it left off and complete the job.

I love my Roomba!!! Cleans very good, is quiet! I would recommend it to anyone!

It is very quiet and does a great job cleaning. Also the app is a nice feature.

This is the 1st robot vacuum cleaner that we have, and the truth is excellent, it does a great job and if you can complement it with the braava 380t, you do not have to do anything else with the floors, at least in our house all the visitors are surprised and they ask us what we do to have the floors like this, and we tell them that these 2 robots are all the secret.

Great product. Works great. Lots of dog hair and it does a great job.

This robot worked well however I was unable to let it run at home by itself because the bin would always fill up without completing the job. I constantly had to empty the bin. I returned this one and bought the roomba I 3+ which is a lot more hands off. Now I can leave the I3+ at home by itself and it will complete the job.

We purchased the cheaper Roomba & Neato, and ended up returning them. This model did everything we wanted & we love it. It is quieter than the others.

We have 3 chihuahuas - 1 long haired. Roomba picks up the hair with no problems as well as the stuffing that the baby removes from her toys. The 960 runs 3 times a week. We have it programmed to stop when the bin is full - usually twice each cleaning. It returns to base to recharge. All this without any argument or complaining. We are considering getting the mop to compliment the vacuum.

It Does a thorough job. Have to empty bin too soon.

Hello, My wife and I recently replaced all of the flooring in our house with hardwood. We have two dogs and just hated sweeping. This vacuum is amazing!! It runs everyday and we hardly ever notice any dog hair or dirt on the floor. We do not even pick up any while walking bare foot. Highly recommended!!!

Love it. We run it 3 days a week on the main floor, then I'll bring it upstairs for a day on the weekend and in the basement for a day on the weekend. I'm always amazed at how much stuff it picks up each time. It's my wife and I and no pets. We like it so much we are thinking of getting the mop version too.

We were hesitant to spend $500 on a vacuum (we got it on sale), but we are SO glad that we did. We named our vacuum “Roberto” and it has not gotten stuck once. It picks up dog hair with ease. We run ours once a day and the bin is full almost daily, this little guy picks up everything! Definitely worth the splurge!

This was by far my favorite purchase of last year. With 3 cats, and an all hardwood and tile home, keeping the floors clean of dust, litter, food crumbs, and hair was a daily chore. Roomba to the rescue! I set up a daily schedule in the app and have enjoyed clean, bare foot ready floors since day one.

Does great with pet hair and very easy to use!!! saves a lot of time

The Roomba does a really good job of vacuuming the house. Leaves the vacuum lines on the carpet and picks up dirt on the hardwoods and tile. It gets 4 stars instead of 5 because we it doesn't want to get the whole house. We have to pick it up and start it in the missed rooms and shut the door. It does a good job when we do that just a minor inconvenience I guess but worth it.