Customer Ratings & Reviews

I'm not in love with this like I hoped I would be. I bought this model for the sole purpose of keeping up with my Newfoundland & her shedding. It does good on the hardwood floor but not the carpet. Maybe my dog's hair is too long for this model

Set up with the phone app was easy. This was our first robot vacuum. This vacuum has issues that I'm sure are shared with other similar products. Has a tendency to get over certain obstacles and then not be able to get back. This has occurred with chair bases, coffee table base, area rugs, lower beds. If stuck, cannot return to base and dies. Waste receptacle is small so usually requires dumping at least once during a cycle for our 2 bedroom condo. We have to plan use and pick up smaller area rugs with fringe so I haven't really used the scheduling function yet. It also makes a fair amount of noise while operating (like any vacuum). Overall happy with the purchase though.

The IRobot is really a great product. The layout of my house is small and I felt that there were to many small spaces that the robot could not get into. I returned to the store. I feel these would be wonderful in a larger space.

Love it. I bought this to replace a cheaper brand that was completely random in its movements, and this has been instantly better. It picked up so much more cat fur the first few days than the other brand's model ever did.

With 3 kids and a dog, this thing is a dream. Picks up just about everything we drop and leaves it nice and clean. Highly recommend if you’re wondering if it’s worth the $$.

The Roomba 960 is awesome. It is amazing how much dirt and dust it can pick up. It seems to get confused once in a while by going over the same area multiple times. But it will get back on track and continue like it should. Great product! Makes the whole house seem a lot cleaner.

Got a great deal during Black Friday! Been wanting this for a few years now. Couldn't be happier. A breeze to set up. Transitions from hard wood to carpet easily. App is easy to use. Shows you where this robot goes. Plots entire floor like it supposed to.

Easy setup works well one press to clean, if you dont want to use the app. Cleaning the unit is also easy no tools needed. Bought it mostly to pick up dog hair from a dog that sheds tons. Picks up a great deal of fine particulates.

Gave this away as a gift for our company Christmas party. Was thinking about keeping it.

My house has lots of hardwood floors so I thought this would be the perfect tool to help keep things tidy. Does a reasonably good job and it amazes me how much it picks up. Does a good job of tracking but gets stuck often. Emptying the bin usually also requires brushing out the bin area or it still believes the bin is full. Edge cleaning is ok - not great. Stick with a real vacuum for carpets. Sometimes leaves dust bunnies when exiting area rugs. Don't leave anything on the floor - very easy to jam up the rollers and have it yelling for help. Overall I like the convenience but this isn't a set it and forget it vacuum and it doesn't mean your cleaning days are over.

It works great. This is our second Roomba (we own an earlier model purchased about 3 years ago). This one is better by far. I read the reviews on this one before purchasing and saw there were some complainants on transitioning between carpet and hard floors regarding the threshold. I knew that our old one had no troubles and expected this one not to have troubles either. I was correct. No issues. Also the tracks this one leaves our great. No issues either with having to dump it everyday like some. We have 4 kids and a new cat. Still no issue. Also easy to connect to iPhone app and have it run while not home. Again this is our second one and we love it. One for upstairs and now one for downstairs. Both are still working great. You won't regret it.

We are incredibly clean, and used to vacuum the common areas of the house once daily. Now we vacuum the house once a week, and the non-common areas (i.e. bedrooms, bathrooms) have never been cleaner. Great investment, and most people would never need to vacuum again.

I purchased my Roomba a month ago I haven't had to push a vacuum. I have two inside dogs there's nothing worse than coming home and finding dog hair throughout the house. I now turn on my Roomba remotely an hour before I get home and no hair that's a freaking great feeling.

Roomba does work. Picks up cat hair, crumbs, etc. Takes about 15 minutes to do a 16 x 16 room.

Works well on one level of our home. The other level is more open concept and it strugggled getting everything. It hasn’t figured out the best way to cover the area. We hadn’t used the area containment device, but will try that soon.

We got this primarily to pick up pet hair and it does that very well. The problem is that it often does not get to all sections of the house. Sometimes says it is "stuck", but only one time was it legitimately stuck under a cabinet. Other times it just returns to base without doing all areas and never resumes as this model is supposed to do.

I had roomba more than 5 yrs, and it’s been awesome cleaning machine. It is our third time to upgrade the roomba cuz new model new ease to use. If only I can afford the latest model I will buy it..... Highly recommended!

We weren’t sure if this model would work on picking up the dog hair but it works great for the amount of hair that we have. We love it. We’ve had it for about three weeks and don’t know how we did it before without the roomba.

It is terrific in picking up the dirt my dog brings into the house. I run it every day.

Love this vacuum!!! Can't say enough! Works great! Our floors look great. You can completely control/monitor this vacuum with a smart phone and don't need to be present to operate (after you set up initial cleaning times). I was very skeptical but it works great!