Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
iRobot - Roomba 960
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Obsessed with this Vacuum! The only thing I wish I had done was gotten a self emptying version. When I upgrade, that will be the next purchase. For sure will buy another iRobot!
I would recommend this to a friend Rated 5 out of 5 stars
Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gave this away as a gift for our company Christmas party. Was thinking about keeping it.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Game Changer!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are incredibly clean, and used to vacuum the common areas of the house once daily. Now we vacuum the house once a week, and the non-common areas (i.e. bedrooms, bathrooms) have never been cleaner. Great investment, and most people would never need to vacuum again.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Still the best vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The roomba I robot Is great Read all the reviews Easy set up Cleans great Not that loud noise it’s not bad. Best vacuum.my wife loves it And uses (him) daily. Named him Hooks up to Alexa app No problem. The people at Best Buy were great.
I would recommend this to a friend - Cons mentioned:Navigation
Rated 5 out of 5 stars
Excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Roomba 960 is awesome. It is amazing how much dirt and dust it can pick up. It seems to get confused once in a while by going over the same area multiple times. But it will get back on track and continue like it should. Great product! Makes the whole house seem a lot cleaner.
I would recommend this to a friend Rated 4 out of 5 stars
Picks up most everything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Roomba does work. Picks up cat hair, crumbs, etc. Takes about 15 minutes to do a 16 x 16 room.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my Roomba a month ago I haven't had to push a vacuum. I have two inside dogs there's nothing worse than coming home and finding dog hair throughout the house. I now turn on my Roomba remotely an hour before I get home and no hair that's a freaking great feeling.
I would recommend this to a friend - Cons mentioned:Dustbin size
Rated 5 out of 5 stars
Nice addition to our house
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the irobot. It’s a bit louder then I thought, but easy to use setting through the app to run when not home. It gets into small low places and corners. The tank is small, but a fair size compared to other brands.
I would recommend this to a friend Rated 3 out of 5 stars
Cleans well in the areas it gets to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got this primarily to pick up pet hair and it does that very well. The problem is that it often does not get to all sections of the house. Sometimes says it is "stuck", but only one time was it legitimately stuck under a cabinet. Other times it just returns to base without doing all areas and never resumes as this model is supposed to do.
No, I would not recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Good for home with both wood and carper floors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tech and innovation. It fits right onto my smart home settings, especially integrating with Alexa. App can be better with more settings and can improve user experience. In terms of cleaning, it works perfectly as i expeted.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Roomba 960 review.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this vacuum!!! Can't say enough! Works great! Our floors look great. You can completely control/monitor this vacuum with a smart phone and don't need to be present to operate (after you set up initial cleaning times). I was very skeptical but it works great!
I would recommend this to a friend - Cons mentioned:Navigation
Rated 4 out of 5 stars
Good value for your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a robot, it does the job. It gets stuck sometimes but if your careful to remove obstacles and small rugs and cables you’ll be fine. Wish it could have more smart options but at this price point it’s really ok.
I would recommend this to a friend Rated 4 out of 5 stars
Great!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Roomba works well. The trash bin is small as I read from others, but it does clean very well.
I would recommend this to a friendRated 5 out of 5 stars
Love my roomba
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is terrific in picking up the dirt my dog brings into the house. I run it every day.
I would recommend this to a friend- Pros mentioned:Mapping
Rated 5 out of 5 stars
Amazing little vacuum!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been so happy with our Roomba vacuum since we got new vinyl plank floors last week. I enjoy the app and how it maps out where the Roomba cleaned and for how long. I can just start it, and let it do it's thing. It's amazing!
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 4 out of 5 stars
Great for picking between regular cleanings
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the control through the phone. Amazed at how much it picks up even day after person vacuums. Great with new puppy who tracks dirt and grass in but do have to elevate electric cords, pick up toys and shoes and make sure no puppy messes around.
I would recommend this to a friend Rated 5 out of 5 stars
Best robot vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I love this IRobot. We had bought the earlier model and were happy with it. We had to take that one back because a brush error. We decided to go with the upgraded model because the earlier model had trouble doing the entire main floor. The vacuum would bounce around for what seemed like hours and was unable to navigate to different rooms. The 960 has no problem navigating the house and does it quick and efficient. The 960 is a must have! We have also noticed our allergy symptoms have decreased, which is a huge win! The 960 does our entire first floor with no problems moving room to room. It leaves nice straight lines and rarely leaves any debris behind. It is a must have household item now.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Should have gotten one years ago
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has saved me. I run it daily and it cleans thoroughly. I didn't know these things actually worked this well. If I had, I would have bought one years ago and saved myself an immense amount of time vacuuming.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love Roomba!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Roomba, most people would get upset if they got an appliance as a gift but my husband got me this for Christmas and i was so excited i forgot about everything else and wanted to set it up, and it is Amazing!!!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased the 960 to replace an older model that still works. The boss thought that the 960 would be a quiet and pick up a litttle better than the older one. The battery life is a lot better than the older model also. So far it has been a great purchase!
I would recommend this to a friend























