Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 3,422 reviews
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Must Have!!
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product completely as advertised!! This vacuum is quiet precise picks up everything you needed to pick up. It works well with your phone or Alexa and Google
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Tell it to go do the kitchen and it goes.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had a Roomba 980 for years. This robot is a great upgrade for a great price. It is much quieter. You can home the robot anywhere in the house with no problem. No more vertual wall barriers is a big plus. I love this robot.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Still the best vacuum
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The roomba I robot
Is great
Read all the reviews
Easy set up
Cleans great
Not that loud noise it’s not bad.
Best vacuum.my wife loves it
And uses (him) daily.
Named him
Hooks up to Alexa app
No problem.
The people at Best Buy were great.
I would recommend this to a friend
Rated 3 out of 5 stars
Cleans well in the areas it gets to
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We got this primarily to pick up pet hair and it does that very well. The problem is that it often does not get to all sections of the house. Sometimes says it is "stuck", but only one time was it legitimately stuck under a cabinet. Other times it just returns to base without doing all areas and never resumes as this model is supposed to do.
No, I would not recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Roomba 960 review.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this vacuum!!! Can't say enough! Works great! Our floors look great. You can completely control/monitor this vacuum with a smart phone and don't need to be present to operate (after you set up initial cleaning times). I was very skeptical but it works great!
I would recommend this to a friend
Rated 5 out of 5 stars
Love my roomba
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is terrific in picking up the dirt my dog brings into the house. I run it every day.
I would recommend this to a friend
Rated 4 out of 5 stars
Great!!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Roomba works well. The trash bin is small as I read from others, but it does clean very well.
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Cleans under bed
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Working good mostly has gotten caught 3 times used it four behind doors and chair and had to go looking for it. Takes about 3 charges to do a small one story house. What’s good is I don’t have to take out my heavy vacuum
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Must have for pet owners
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife and I were constantly vacuuming up hair for our 2lb chihuahua and this thing has saved so much time. We set the schedule for every other day and let it go while we’re at work. If only it mopped it would be perfect.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Excellent
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
an excellent irobot. We don't have a pet or anything but we do have a toddler and this cleans up all the mess after the dinner everyday. Also we do have carpet floor. I totally recommend it.
I would recommend this to a friend
Rated 5 out of 5 stars
Best robot vacuum
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife and I love this IRobot. We had bought the earlier model and were happy with it. We had to take that one back because a brush error. We decided to go with the upgraded model because the earlier model had trouble doing the entire main floor. The vacuum would bounce around for what seemed like hours and was unable to navigate to different rooms. The 960 has no problem navigating the house and does it quick and efficient. The 960 is a must have! We have also noticed our allergy symptoms have decreased, which is a huge win! The 960 does our entire first floor with no problems moving room to room. It leaves nice straight lines and rarely leaves any debris behind. It is a must have household item now.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Good for home with both wood and carper floors
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great tech and innovation. It fits right onto my smart home settings, especially integrating with Alexa. App can be better with more settings and can improve user experience. In terms of cleaning, it works perfectly as i expeted.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Great machine
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased the 960 to replace an older model that still works. The boss thought that the 960 would be a quiet and pick up a litttle better than the older one. The battery life is a lot better than the older model also. So far it has been a great purchase!
I would recommend this to a friend
Rated 5 out of 5 stars
good
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Need to clean the areas first, you can’t leave something on the floor, will stock it
No, I would not recommend this to a friend
Cons mentioned:
Dustbin size
Rated 5 out of 5 stars
Nice addition to our house
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the irobot. It’s a bit louder then I thought, but easy to use setting through the app to run when not home.
It gets into small low places and corners. The tank is small, but a fair size compared to other brands.
I would recommend this to a friend
Rated 5 out of 5 stars
Great for dog hair
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I got the Roomba when I was 9 months pregnant and could no longer vacuum the tumbleweeds of dog hair scattered all over my house. I wish I had gotten it sooner. We have 2 dogs that shed constantly and if we clean it out every day it can vacuum the living room, dining room and kitchen and bathroom in one go. We have had this Roomba for 2 years now and it still works great. I love the wifi feature so that I can literally turn it on from anywhere in the world (we traveled outside of the country, turned it on before our flight so we could come home to a clean house). Although it takes a bit longer than if I vacuum the house myself, it is still a timesaver. Strongly recommend it.
I would recommend this to a friend
Pros mentioned:
Pet hair removal
Rated 4 out of 5 stars
Great for picking between regular cleanings
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Like the control through the phone. Amazed at how much it picks up even day after person vacuums. Great with new puppy who tracks dirt and grass in but do have to elevate electric cords, pick up toys and shoes and make sure no puppy messes around.
I would recommend this to a friend
Pros mentioned:
Mapping
Rated 5 out of 5 stars
Amazing little vacuum!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been so happy with our Roomba vacuum since we got new vinyl plank floors last week. I enjoy the app and how it maps out where the Roomba cleaned and for how long. I can just start it, and let it do it's thing. It's amazing!
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Roomba 960
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
WE really like the 960. We have a mix of tile, rugs, carpet, and wood flooring. Cleans quite well, especially pet hair on all flooring. Enjoy ability to use wifi to set schedule. 'Dust bunnies' under furniture are no longer a problem, the 960 gets them.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Love our Roomba960
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect addition to our home! cleans the ceramic tile better than a traditional broom or swiffer. Moves effortlessly from the kitchen tile to the carpeted living area. Love that we can move it to all floors of the house easily and does a wonderful job.