Customer Ratings & Reviews

This robot literally makes my life so much more easier, it literally vacuum all my dog hair up from the floor along with other hair loss and I now I Love walking on my floors barefoot!.

I don't have any complaints about it. I will say this is an upgrade from the Shark model I had. But if your looking for mapping this model does not do it.

I have had a 560 for years and this model has serious upgrades. Like the lack of bristled roller brush. Still gets stuck like the old one did. But overall, huge improvement.

Before this, I had a Roomba 650 which was nice until it stopped working with its dock. I then decided to upgrade to this 960 model, and let me just say that it is a significant leap forward. The breakthrough with the 960 is the navigation and its ability to clean in an organized linear pattern, whereas lower models tend to go in arbitrary paths. This alone assures me that every corner of my home is being cleaned and is done in almost half the time my 650 used to take. It's also great to point out its ability to link to Wi-Fi and be controlled by either an app or a smart home system like Amazon's Echo. This is one of the best items I've ever purchased and allows me to effortlessly maintain a nice and tidy home.

bought a month ago..runs well..looking forward to...

This is my first robot vacuum and I love it. It is easy to set up and it picks up a lot of dust and dirt. Sometimes it gets trapped but that is easy to fix.

I bought this for my daughter because she definitely needed some help with her very hectic schedule. It does 90% of what she can do herself and helps out tremendously.

Absolutely love this vacuum. We set it to clean and can get other things done around the house without any worries. It functions well and we have had no issues as of yet!

i run my room once a day upstairs to help with the pet hair and the results are absolutely amazing. Every time I empty the cartridge with the dust and the hair, i am amazed at how much it picks up!

We had a cheaper roomba for several years and decided to upgrade. 100% worth it. Gets stuck far less, bin is much larger and the tangle free rollers do not collect hair like the old brushes did.

A generally happy purchase, but the romba's wear and tear is obvious and very quick. I have only had it for 6 months, the dust bin's snap already broke and the the gear's edge has worn out as well.

We named our Toomba Alfred and we love him we just wish he had a bigger debris can. We are frequently emptying him during one cycle. Granted we have two dogs and two kids.

Between my 2 cats and myself with long black hair my house is drowning in hair but the Roomba came to the rescue. Now I don't have to sweep everyday I have a techno maid. Uhuuuuu! (jumping of joy).

Love it. Had an older model for 5 years and this new one runs so much better, quieter and docks properly every time. the app controls are nice as well.

My wife has never been happier. It cleans every corner and picks up dog and cat hair as well as things we didn't know were there. Set it and let it go.

Got this little guy to help out because my husband and I have busy schedules and don’t always have time to clean. It is literally effortless. Just press a button and go. Totally worth it!

This is an expensive gadget, but if you have pets it’s a must. I have this on a schedule and my home is pet hair free everyday.

love this guy , kept keeping up with the dogs qlot easier. Only problem is you got to empty it manually so often if you have dogs. Had this for several months worked great then started having issues one after another. First the mapping wasn't working so I would have to reset once a week which wasn't so bad. The i would have to maintenance clean it more then once a week to everyother day otherwise it wouldn't do the schedule clean . I just got tired of maintenance cleaning it. At that point I was better off owning a nice manual push vacuum. These still have a ways to go to be perfect but they are almost there.

This machine is awesome, although i did expect it to go from my hard floor onto my carpet and it doesn't want to do that but the hard floor area is amazing. i have it set to run every day, love it.

We have a dog and two kids and this is just a time saver. Runs well between hardwoods and carpets. No issues so far, we have had it for about a month and run it at least once a week if not more frequently.