Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Very happy with this model.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model is everything it say about it! I set it cleans at night. I get up to a clean floor. Wasn’t sure I’d like it but now I can say is I love it!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great device!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PROS:Works well and cleans well. CONS: It is a dirty business to clean its dust "reservoir". Overall: a good purchase that cleans your floors on its own!
I would recommend this to a friend Rated 5 out of 5 stars
Nice addition for busy family.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am really pleased with the Roomba 960 (I named her Rosie Roomba). Rosie does a nice job of cleaning our hard wood floors in the living room, dining room, great room and the vinyl floors in the kitchen. To do our first level it takes about an 1 hour 20 minutes. Rosie cleans the area on the same charge without having to return to the base. I found that putting the chairs up so that she doesn't have to navigate around them, speeds up the cleaning time. I put the chairs up the night before, and start it early in the morning via the app about 2 hours before we wake up. Nice having a freshly vacuumed house first thing in the morning. Great time saver.
I would recommend this to a friend- Cons mentioned:Navigation
Rated 4 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall vacuum is amazing. Takes some time but it does learn its surroundings and becomes more efficient. Just do not like that it always seems to get stuck under or in the same furniture over and over
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
A good help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's really good at picking up hairs and dust, but many times it will run out of battery before going to recharge itself (which is what is supposed to do). It may be a bit noisier than the 800 series
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
This is a beast!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this! Go buy one I have wood floors and it picks up all my dogs hair !!! Love it!!! What are you waiting for !! Go buy one!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice puppy helper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Roomba it's an excellent helper and easy to use little vacuum machine Of course for the size, it requires to empty the dirt storage quite often, but definitely gets the job done I love it
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great vaccum cleaner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never thought I would buy a robot for cleaning, this has been awesome, although sometimes a cleaning job gets canceled without me initiating it.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Awesome robot vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I call her Rosie after the robot maid on the Jetsons. She's great. House is spotless when I get home. And if you're bored, watching this thing zoom around the house is oddly entertaining
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great robot vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Sometimes will run into an issue but for the most part it gets the job done. House is much cleaner with regular vacuuming.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
iRobot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good purchase. It cleans the floor well. However, the battery does not last more than an hour. That's the drawback of this robot cleaner.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Roomba 960
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So easy, I should have done it along time ago. Takes complete care of my 2300 square-foot house, everything is cleaned when I get home from work. Works beautifully!
I would recommend this to a friend - Cons mentioned:Dustbin size
Rated 4 out of 5 stars
Happy Overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Use it mainly to pick up dog hair on hardwood floor. Works well when it doesn't get stuck. Works well on our carpet too. Debris collector is small. Have to empty frequently.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Great robot for cleaning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to Easy the life of my wife becouse we have a dog and she had to clean every day. Now with the iroomba. We just have to leave it by itself and it does all the dirty job. Great Machine.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Roomba is awesome and is now part of the family- she really cleans and my floors look better than when I used to vacuum myself. Never thought I would buy one so tried it and keeping her!
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Awsome gift for the clean freak!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The kids suggested this irobot for mom for Christmas and dad went for it. The best investment.if you have pets that shed and a wife that loves a clean house it's perfect! Getting the mop next!
I would recommend this to a friend Rated 4 out of 5 stars
Great Vacuum- A lot less dust in the house too
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty impressive this learned our entire 1st floor and completes the vacuuming daily. We have learned to avoid “traps” for Roomba (eg. It shuts itself in our 1st floor bathroom because it cleaned near the door and swung it shut). I also learned to schedule it to clean during daylight while the kids were at school. If you run it in the dark, the sensors do not work well and only a fraction of the space is covered. There is a lot less dust in the house now too. It was easy to spot on our dark hardwood floors before we ran the Roomba daily. I really like the programming from my phone and scheduling when it runs.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love how great a job it does! The only thing is it has a hard time finding the docking station when finished but we’ve had that issue with earlier models
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Good toy. The patterns can get crazy and it gets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a cool toy to have. Need to be home as it get stuck on lots of things. The battery seems to run out quickly and takes over 2 hours to vacuum my main floor.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great Roomba for dog owners
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Roomba for my daughter for Christmas. Her comment back to me was that she does not know how she ever lived without it. That says it all.
I would recommend this to a friend























