Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the 850 before and the 960 picks up better and does a better job getting the whole are since there is a sensor on it now and it’s quieter than the 850
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great for pets.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing! I have it programmed to run every other day and it helps keep the dog hair way down.
I would recommend this to a friend - Cons mentioned:Navigation
Rated 4 out of 5 stars
Does a good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans pretty good, and leaves the vacuum streaks in the carpet that I like to see, but it gets stuck under some of our furniture. Like Recliner, and night stand.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Does a good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It cleans well . . It sometimes says its falling off a cliff at the edge of a rug though. . I am overall impressed with how much it does pick up though. I would refer this product
I would recommend this to a friend Rated 5 out of 5 stars
Excellent Vac!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love how this vacuum cleans because it goes in straight lines and traverses the space in a methodical fashion. I bought a Roomba 891 as well, but found that that vac would go in random directions while cleaning. I love how the 960 goes in a predictable pattern of cleaning and does a good job of getting dirt in the edges of spaces. It is also neat that it illustrates a map in the app of where the cleaning job was performed after completion. It goes back to home pretty well and continues vacuuming after recharging till the job is done and it has nowhere else to go. Great product overall.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Worthwhile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the best purchase in awhile. Still learning how to do things with it. Does very well job and just bought the mop also.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Great time saver!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have gotten the upgrade now that I know it cleans so well! With three big dogs the hair can get out of hand. This has been a time saver for me.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Named our’s Rosie after the Jetson’s maid. She does a great job on carpets and wood floors. Love the ability to schedule and activate remotely from my phone.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
super vacuum. does exactly what it is supposed to
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after decluttering areas, the vacuum really does a great job.. Covers 3 rooms and hallway with no problems as long as the areas are decluttered.
I would recommend this to a friend Rated 4 out of 5 stars
Learning curve
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 960 has a limit at 1500 sqft of cleaning area…so “resume and stop” is not unlimited coverage. Why limit the roomba?, don’t know….I was lucky the actual cleaning area in my 3000sqft house is just below 1500, so I’m covered. Also, roomba needs good light, or it may miss corridors or rooms. If the base is too far from the place it senses it needs to re-charge, it may not make it and die in the process…you’ll need to start all over again. The house needs to be “prepped” fot a cleaning job: remove thick area rugs, objects and limit areas where it will get stuck, like unconventional legged chairs (my case). Other than this, it seems like worth the investment.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
iRobot rocks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use this several times a week because I have two dogs. Helps keep house clean in between regular vacuuming
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally surprised at how good this works. I am completely satisfied with my iRobot - Roomba 960 Wi-Fi Connected Robot Vacuum.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hey this is the best product that i ever bought. I recomended to everyone who want to have free time and is tire of working in the house. Good and extremedly friendly equipment
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Great upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had an old 500 series that served us well. The 960 is amazing. Great cleaning, great battery life. We have 3 pets and I was amazed at how much it picked up.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Great Vacuum Assistant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. The filter has to be cleaned regular. Battery drains quickly on low area rugs. It helps me keep up with having three dogs. Good quality and durable!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Best purchse ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my roomba, it clean my wood floors perfectly and can clean my hole first floor. some times misses some small areas but it does not bother me.
I would recommend this to a friend - Cons mentioned:Navigation
Rated 4 out of 5 stars
Good but could be better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This robot does a great job but will not go over my area rug where the design is dark (black in color). It thinks it is at a cliff.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Does a great job cleaning, doesn’t always go home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product does a great job cleaning and is comparable with my Dyson. The only negative is it rarely goes back to the base when finished
I would recommend this to a friend - Cons mentioned:Dustbin size
Rated 5 out of 5 stars
Roomba 960
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't know what I'd do without my Roomba. Love it. Next time I will go one step up and get the one that empties the dust bin.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very Good Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product as the deal was very good. Glad to buy it as it's a very good product, and is easy to use. Love it.
I would recommend this to a friend























