Customer Ratings & Reviews

I put off buying a Roomba because I wasn't really sure how well they worked. I read many reviews before buying this one. It really does a great job, even on carpeted rugs!

We upgraded to this model from the Roomba 680 and it is pretty amazing. We loved our Roomba 680 but the new one is so much better. I love how it maps the house and goes home to charge when it is low on battery. It doesn't bump into walls and furniture and makes a straight patch home when it is low. When it is fully charged again it will head back out to finish the job. The new brushes don't get clogged up with hair like our last one did which is a great improvement. I highly recommend the Roomba 960!

It's been absolutely awesome so far. Having 3 dogs, it picks up all the fur. Its nice getting home and the floor being cleaned. Super happy with this buy.

It does a good job of covering the area its setup for. The debris bin is a little small and long dog hair wraps around extractors or would of gave it 5 stars. It is scheduled to come on every night at same time and does but bin has to be emptied 1 during cleaning cycle and has to recharge before it finishes whole job. Great time saver and keeps dog hair cleaned up from my Newfie.

Roomba does pretty good on our thicker carpet. Can be inconsistent at times when it comes to doing our whole floor. Either way, worth it

One of the best Roombas out there, recently upgraded from the E5 model to this one and I can definitely notice a difference!

Purchased the IRobot for my wife although I do the vacuuming as my part of the house cleaning. The Roomba 900 is amazing! Now I sit and watch as Roomba works. Life is good!

This is my new best friend because I don’t have to sweep/vacuum anymore! Handles pet hair beautifully

My wife has been bugging me for one of these for years. It works great, sadly I still have to vacuum... guess robots have not taken over the world yet...

Love this vacuum. Makes these crazy times just a little bit easier. Helps keeps my house clean so I can do other things.

The Roomba 960 was bought for the pet hair advantage, it works like it said it would, no detangling underneath like a regular cleaner, which is the best time saver.

Roomba is the BEST! I run mine everyday and I feel like not one spec of dirt or hair or dust is on the floor. So great! Highly recommended

We have enjoyed having "Amelia." I have enjoyed not having to vacuum for the past couple of months. She kind of has a mind of her own though. She does not follow the same route when she vacuums. Sometimes she forgets to do a room, so I have to take her there as a reminder. If she is on the other side of the home, I may have to put her closer to her "home" because she can not remember how to get there. I am sure I just need to spend more quality time to learn how to properly teach her, I just have not had the time.

It is easy to operate. The instructions for other advance function like mapping etc is not so clear. (software problem)

Nice vacuum. It picks up pretty much everything and it great for pet hair. Our only complaint is that it is pretty loud.

This is our 2nd Roomba, and we decided to upgrade to a better model. It has only be able to do 1 complete clean without getting stuck, being full, or just shutting down and not able to find the base. I do noticed pet hair being picked up, which helps us not have to vacuum daily. I just seems like the device is still having issues with functions it claims it can do. I probably would not purchase this again.

It's well worth the money. We really like how it cleans in straight line patterns and not just randomly runs around the house. It memorizes your house and even returns to clean areas where it couldn't before due to obstructions. We like how it's fully programmable to clean different times of the day. It cleans really well too. We have all hard wood and tile floors and it picked up everything. It's been a fantastic purchase. Don't know what took us so long to get one. Don't hesitate to get one of these.

Just absolutely awesome I would highly recommend !! Works great on our wood floors. and does a great job on our tile too.

A great vacuum. I use three days a week and every time it picks up cat hair, litter, and food fantastically. Love it.

This vacuum does a great job. It keeps the house really clean. The only places it has troubles with are certain corners.