Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Does the work for you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have a dog and 2 birds and they can get pretty messy. This room a does a great job keeping up with the floors on days I dont feel like vacuuming.
I would recommend this to a friend Rated 4 out of 5 stars
Gets the job done!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have enjoyed having "Amelia." I have enjoyed not having to vacuum for the past couple of months. She kind of has a mind of her own though. She does not follow the same route when she vacuums. Sometimes she forgets to do a room, so I have to take her there as a reminder. If she is on the other side of the home, I may have to put her closer to her "home" because she can not remember how to get there. I am sure I just need to spend more quality time to learn how to properly teach her, I just have not had the time.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Helps get things done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this vacuum. Makes these crazy times just a little bit easier. Helps keeps my house clean so I can do other things.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Dog friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My dogs are terrified of the standard vacuum, but they actually like the Roomba! I set my schedule for a daily clean and my carpets are always spotless.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Good vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum works as advertised. It covers the room methodically on hard floor and rugs. It covers the area well and picks up dog hair efficiently.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love the roomba!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love the Roomba. I have a big dog that sheds plenty. I programmed the Roomba to run 3 days a week and it helps me stay on top of all the fur!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Roomba
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My family loves this. We have no pets but two small children and it saves us from sweeping every day with the small crumbs left in the kitchen.
I would recommend this to a friend Rated 4 out of 5 stars
Big improvement over euphy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The roomba is much better than I had expected however there are still some things that are irritating. Most days everything is fine and I barely know it’s been around the house. Others I have to hunt it down to find where it picked up an error code. This isn’t a real problem but for the price point you would expect less issues than I am currently experiencing (2-3 a week). Again if it were stuck on some toy, cord, or other obstacle that would be a different story. I still recommend the roomba to someone looking for a robot vacuum.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is perfect, the wife and myself have never been happier about a purchase. Being a parent this is a must have product.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Just absolutely awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just absolutely awesome I would highly recommend !! Works great on our wood floors. and does a great job on our tile too.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Roomba 960
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is easy to operate. The instructions for other advance function like mapping etc is not so clear. (software problem)
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Good Bot
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it helps with daily cleaning especially with dog hair.. this way i only need to use the large vacuum once a week instead of daily
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
iRobot rocks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use this several times a week because I have two dogs. Helps keep house clean in between regular vacuuming
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great for pet hair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have 2 golden retrievers and this thing keeps out floors looking great. I had another brand of robot vacuum and it was nowhere near as effective.
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Roomba works well at picking up pet hair and litter. It also gets dust very well. We’re getting a second one for downstairs.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Does what it's supposed to do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to setup. Just set it in a room and push the button. I let it do its thing during the day when I'm away and the floors are always clean.
I would recommend this to a friend Rated 4 out of 5 stars
new to robot vacuums so this was a good start
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as easy and trouble free as advertised. After a week of getting cords zip tied out of the way the wife is now not complaining as much about the the time saver that was taking all of her time chasing it around and getting it unstuck. The selling point is it always finds dirt and in our house with 2 cats, cat fur. I think it dawned on the wife after a couple weeks that the amount of dirt from under things and seldom used corners was making the air and house healthier. Satisfied just wish this one was programmable, getting Iseries next.
I would recommend this to a friend- Cons mentioned:Navigation
Rated 4 out of 5 stars
Really nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well, it can be quirky at times (can't find it's way home, gets stuck), but it gets the job done for the most part. My wife and I are now fans of the Roomba!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Petlover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great vacuum. I use three days a week and every time it picks up cat hair, litter, and food fantastically. Love it.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great vaccum
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Roomba! Run it about 3 times per week. Does a good job. I now only occasionally get my other vac out to do wallboards etc.
I would recommend this to a friend























