Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Does what it's supposed to do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to setup. Just set it in a room and push the button. I let it do its thing during the day when I'm away and the floors are always clean.
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Love it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my new best friend because I don’t have to sweep/vacuum anymore! Handles pet hair beautifully
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great Vacuum
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am loving my roomba! My only problem with it is that it seems to be cleaning too well, I have to empty the bin a lot!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
So far so good!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I love being able to schedule and forget about it. It sucks up so much crap! I didn't realize how dirty my floors were!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Roomba 960
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum does a great job. It keeps the house really clean. The only places it has troubles with are certain corners.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Excellent vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had my doubts that it would actually clean as I wanted but this vacuum gets it done! I can do the dishes and vacuum my floor at the same time!!
I would recommend this to a friend - Cons mentioned:Navigation
Rated 4 out of 5 stars
Really nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well, it can be quirky at times (can't find it's way home, gets stuck), but it gets the job done for the most part. My wife and I are now fans of the Roomba!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love my Roomba
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever, love it! We have two dogs, and the Roomba helps keep the pet hair under control! I recommend it!
I would recommend this to a friend - Cons mentioned:Navigation
Rated 4 out of 5 stars
Roomba 960
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall solid product, set up was easy. Only issue I have encountered is it gets stuck on the track of my sliding glass door.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
A must have for busy household
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My sister got one, showed me how it works. I got me one and love it. I only have to get my big vacuum out once a week
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great addition to our home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having a 1 year old makes it harder to keep up the floors on a daily basis. This makes a great addition to keeping up with hardwoods and carpet.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
Great cleaning and not very noisy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After first cleaning unit would not charge. Called tech support and after removing battery, reinstalling and rebooting unit it has worked fine.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Roomba
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful, no complaint about this item, highly recommended, i returned because I want i7 but this one worth it
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Wife is very happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too happy on the first use but got better and better and she loves it now. Just took a bit to figure it out. Cleans very well.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great vacuum, best suited for carpets
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum, best suited for carpets. Suction not as strong as i7s, but gets the job done. No issues with the app.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Wife loves it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my wife. She loves it. Does a good job cleaning. Easy to connect and use. I have told friends about it and they have also purchased it.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a bit expensive but till now I am satisfied with cleaning. It does get stuck at places and sometimes even while reaching home it dies
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Roomba960
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy setup. Linked with Alexa. Had one operational question and customer service was prompt and good.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Roomba 960
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, I have hard wood floors and this works very well picking everything up. I was surprised how much it gets.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Never living without my Roomba
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Game-changer in my house, and no argument on who is doing Chores. I think that's a solid win for anyone with kids or animals.
I would recommend this to a friend