Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Roomba Clean
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little, relatively independent housekeeper dies a great job picking up the dirt and dust. Floors are clean!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
great for hardwood floors
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got all hardwood flooring excellent with cleaning and removing dust and grass
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a bit expensive but till now I am satisfied with cleaning. It does get stuck at places and sometimes even while reaching home it dies
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Great Vacum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have four dogs and they shed the roomba does an excellent job picking up all the hair cleans the whole house.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Lifesaver
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for our home because we have 2 dogs. It’s does a great job helping keep up with pet hair.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Jarvis
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and operation. Makes us pick up the house more often so that the vacuum can do it’s work.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
iRobot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received my iRobot from my kids for Christmas. I always said I didn't want one. LOVE it! I use it every day.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
Great cleaning and not very noisy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After first cleaning unit would not charge. Called tech support and after removing battery, reinstalling and rebooting unit it has worked fine.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great addition to our home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having a 1 year old makes it harder to keep up the floors on a daily basis. This makes a great addition to keeping up with hardwoods and carpet.
I would recommend this to a friend - Cons mentioned:Navigation
Rated 4 out of 5 stars
Really nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well, it can be quirky at times (can't find it's way home, gets stuck), but it gets the job done for the most part. My wife and I are now fans of the Roomba!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Works great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I spent a little more on the more expensive model. Virtually plug it in, let it charge. And the rest is clean carpets and floors.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
IROBOT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, great on carpet, hooked to Alexa, just tell her to vacuum , then ask her to send it home, amazing. ♡♡
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This keeps the house very clean. It makes a huge difference having this vacuum everyday. I wish the trash bin held more
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great iRobot vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This robot vacuum is amazing as it cleans every corner in each room. It cleans the kitchen while I sit and watch football. I love it.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Wife loves it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my wife. She loves it. Does a good job cleaning. Easy to connect and use. I have told friends about it and they have also purchased it.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am satisfied with how it works. Covers the house well but I still wet mop the wood floors (after it cleans) to get them to shine.
I would recommend this to a friend - Pros mentioned:Pet hair removalCons mentioned:Navigation
Rated 3 out of 5 stars
Cleans up dust
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for pet hair and dust. Not good with floor divisions. After 3 months couldn't find its way to the base
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Rosie from the jetsons
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as stated and is fun to watch. Really enjoy using. With 2 dogs at home this has made the entire house so much cleaner.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best investment ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Roomba!!! It is easy to use and clean, and I sit and have a cup of coffee while it does the work.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Saves time and effort
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My family loves our Roomba. It works, it's fun to watch, and it saves time and effort to be able to walk away and come back to a clean room.
I would recommend this to a friend