Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Dustbin size
Rated 5 out of 5 stars
Nice product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with our new addition:) Does a great job. The bin does fill quickly since we have wool plush rugs.
I would recommend this to a friend Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Originally purchased a 675 however the randomness of how it vacuumed and missing several spots caused us to return it. Got this 960 instead. It is so much better because it uses a pattern to ensure that is covers the entire floor. It also can handle multiple rooms. It'll vacuum as much as it can before the battery dies, go recharge, and then continue where it left off. After it is done there is a coverage map in the app showing exactly what was vacuumed.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Life saver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my wife on her birthday. She loves it and use it almost everyday. It’s a great vacuum cleaner to own. Will do the work for you
I would recommend this to a friend - Cons mentioned:Navigation
Rated 3 out of 5 stars
I want to like it.......
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When it works it picks up a surprising amount of hair and dust which makes us like it. It routinely gets stuck on any of our throw rugs and is tearing them up which is frustrating and inconvenient and that’s after we fold them in half at night to try and prevent it. Folding the rugs also reduces areas it can get into to clean which isn’t ideal. You’ll be pleased if you only have solid floors. Very expensive for what it does for us so probably going back.
No, I would not recommend this to a friend - Cons mentioned:Navigation
Rated 2 out of 5 stars
Not for me....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The concept is great and I spoke to IRobot about my issue but I decided to return it instead. It ran up on the bottom of my bar stools and then it gets confused.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup through app. Does a great job covering all areas and fits under the furniture for those hard to reach areas.
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two long hair collies. It picks up everything on hardwood floor, hair, sand.. I do have to run it everyday because of the size of the dirt cup. Love the app.
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 4 out of 5 stars
Great for pet hair
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable Roomba. It picks up even fine dust. We have a dog, and it picks up all of his shedding hair.
I would recommend this to a friend Rated 4 out of 5 stars
Love it but it's not perfect...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love using my Roomba in between deep cleans but there are a few issues. It doesn't always get corners and along walls as well as I'd like and it has a tendency to repeat the same large area rather than moving on to other open areas that also need the work. However, I did buy a knock-off brand of a remote vacuum and that one was HORRIBLE! It went in circles and couldn't get itself back onto the charging station... This is DEFINITELY better! I'd recommend this to others - just don't expect perfection.
I would recommend this to a friend- Cons mentioned:Battery life
Rated 4 out of 5 stars
Irobot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product, works better I thought, I wish the battery lasts for a longer time. Really good product.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
It's great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! It does a good job. Sometimes it goes dead before it goes back to the base and cancels the job. Even with that issue, it is worth it.
I would recommend this to a friend - Pros mentioned:Mapping
Rated 5 out of 5 stars
Can't live without it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I read many reviews on the iRobot 960 and this thing is amazing. It really does map the house and does a great job. It is pricey but I would do it again.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Beast!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is the real deal. Handles my entire apartment with ease. Pretty powerful motor, for the size. Very impressed & love the wifi capability.
I would recommend this to a friend - Cons mentioned:Price
Rated 4 out of 5 stars
Pretty good so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy so far. Just a bit on the pricey range. Love the charge and resume the same job feature. Wish it has clean-by-specific room feature too.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Super robot vacuum.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my I robot. It makes my life much easier.. It does a great job keeping my floors looking good, especially when my daughters hairy dog visits.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Roomba best for hardwood floors.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great on hardwood floors and tile. Keeps the dog hair from building up. Best thing I could have purchased after installing new flooring.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Super house cleaner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes my life easiest. I’m a nurse and I time it’s short soo this is absolutely fabulous for the days I’m not at home.
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 4 out of 5 stars
Great Specs
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great specs, but I exchanged this one for the i7 self-emptying version. Does great job on pet hair and dust bunnies.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Very Independent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect on its own. Cleans up and picks up everything. Hair, dust, food, even big items like q tips, paper
I would recommend this to a friend Rated 5 out of 5 stars
Best purchase ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my robot!. I enjoy to walk around the house without shoes and I don’t feel any dust/dirt on my feet. I have it in an automatic cleaning schedule for after we leave to work, it’s a little noisy and also tends to explore everything and it’s annoying to having it bumping into you (very persistent) if you’re in its way. It only got stuck once with one of my dog toys, but I don’t have any carpet at home. So far (1 month) doing a terrific job and I love it!!!
I would recommend this to a friend























