Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great time saver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing. I could not believe the additional dust and dirt it picked up that I had missed with my existing vacuum cleaner as I guess I did more traffic pattern - It has now done 13 complete runs and still gets the bin full running 3 times a week. The only reason I did not give it 5 stars is it can get stuck certain times and pending the result may need to completely restart the job. The other thing is make sure your floors are "uncluttered" It will get caught on shoe strings and even electric cords if they are sitting just right.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
So easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vacuum, Its easy to learn how to program it and setting it up. Its memory gets better and better as you use it.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great room a
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have unobstructed rooms this is probably the best thing to have. Easy to set up and program.
I would recommend this to a friend - Cons mentioned:Price
Rated 5 out of 5 stars
Sweep easy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. We would buy another one of these again. It was pricey. We just hope it lasts long
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Great product for dog lovers!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is so convenient and impressive. Excellent for keeping dog hair to a minimum. Love this product!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Good after a year.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.About a year later it still works great ! It cleans as well you could expect it to.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Roomba
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I now own three of them and they do work really well for cuts down on house work.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
great!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works well on our wood floor!! Cleans well, picks up dirt and animal hair, does a good job!! we’re very happy with the purchase
I would recommend this to a friend - Pros mentioned:Mapping
Rated 5 out of 5 stars
Smart sweeper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 960 does a good job mapping out my 1600 sq ft 5 room area to be swept. Cleans well, returns to home base for recharging and filter cleaning.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Great product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This roomba is a great product for our first floor. It cleans mostly everything and it's so cool how it docks itself and is self-charging.
I would recommend this to a friend Rated 3 out of 5 stars
Loved it but had problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a great job cleaning found its way nicely. I loved it cleaning for us but when it told me the left wheel has a problem for third time and this time I’d have to send it in.. that was enough!!
No, I would not recommend this to a friend- Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Roomba Mamba !!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans almost 95%. It leaves the edges of the carpet while cleaning. Overall impressed and value for money.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Just excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im so impressed! Efficiency at the top! Easy to install, does the job during the scheduled time, follows the patterns!
No, I would not recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Thanks Roomba
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Roomba but my kid loves it even more. Does a great job cleaning.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Does a nice job cleaning the floors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had this for a short time so I am still figuring it out. Has cleaned several of my rooms and done a great job.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Performance is great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would've given this 5 stars, but it seems to get stuck a few times a week. It vacuums well on carpet, hardwood, and tile.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Does an excellent job on the carpetted floors upstairs. Battery life is pretty good. Would highly recommend.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
great cleaner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the roomba makes cleaning easy and convenient, i can use it on all of my flooring and i can clean any time
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Wonderful Helper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE my Roomba. I haven't vacuumed my house since I bought it. I run it a couple times a day envelop the floor is clean. It does a great job
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Best Invention Ever
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing!! Picks up so much dirt and pet hair.
I would recommend this to a friend