Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great catch on sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got two, one downstairs and one upstairs, saves an hour+ a week in vacuuming time. We love them!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love my Roomba
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Roomba Have a lab that sheds constantly!! Live that Rhonda the Roomba gets under the furniture daily
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this little thing! Saves me so much time sweeping everyday after our German Shepard!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Phenomenal!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IRobot did it again! I had an older Roomba and it finally gave out. This was definitely worth the upgrade.
I would recommend this to a friend - Cons mentioned:Navigation
Rated 5 out of 5 stars
Battle Axe!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The roomba is great, we call it Battle Axe. It does get stuck from time to time but overall it is great.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Roomba clean buddy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.May you have a rumba and have a clean house. Quiet efficient and easy to use go get one.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best present I have ever given my wife!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Who would of thought a vacuum would make my wife so happy. The Roomba 960 does a great job! Turn it on and let it go to work. Great product!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Fantastic Product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has really helped keep the house clean! This makes keeping the areas with cat litter boxes much more manageable too!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and easy to operate. Great for carpet and hardwood floor. I have no pets but good for everyday clean job.
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 3 out of 5 stars
Not as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used it 3 times and after 3rd use one of the brushes broke off it did come with replacements already in the box but if it broke after 3rd use then the replacement would do the same. It did not go onto my rug which I expected bc it is a thick rug but I returned it after it broke after 3rd use Best Buy took it back no questions asked really wish it would have worked out though it picked up a lot of cat and dog hair!
No, I would not recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Navigation
Rated 3 out of 5 stars
Okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do like this product but it gets stuck a lot. But it does keep the house clean.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Time saver, great tool for floors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have enjoyed having the Roomba do the floor cleaning while we are busy or working. Great tool, easy to use, quality work
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
I love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The iRobot isa little loud and doesn't always get to some places like under chairs but it is a great help with pet hair.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the awe and simplicity of Rosie Easy to clean. Can be away and it notifies you if she needs attention.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Thanks Roomba
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Roomba but my kid loves it even more. Does a great job cleaning.
I would recommend this to a friend Rated 5 out of 5 stars
Work-A-Holic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum cleaner. the return & recharge function is great since our house has lots of floors to clean. it might take 3-4hrs... but it's getting done without much effort. I wish there was a better way to unload the dust bin. With a dog, it collects lots of hair...so running it a whole cycle to clean requires the bin to be dumped sometimes between cycles.... kind of hard to do when you're not HOME to do it...so it just sits and waits for your HELP.
I would recommend this to a friend- Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thus Roomba works better than expected. We have dogs in our house all the time and this takes care of all the dog hair.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Love my Rhoomba Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great cleaner and surprised at how quiet it is based on previous reviews. Really glad I bought it and hope it lasts a long time
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Perfect vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I owned an earlier roomba and this one blows it out of the water. It never gets stuck and get every inch of the floor everyday.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Big help when you’re tired. Just turn on.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to use . Just turn on and will clean your floors from dust and dirt. Told my sisters and for sure will buy them
I would recommend this to a friend