Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Big help when you’re tired. Just turn on.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to use . Just turn on and will clean your floors from dust and dirt. Told my sisters and for sure will buy them
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
shopper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything it says it will do. Very impressed with coverage, cleaning, and notifications.
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thus Roomba works better than expected. We have dogs in our house all the time and this takes care of all the dog hair.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great robot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this little guy. Cleans great. Just remember to pick up wires before he cleans or he will get stuck
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
This thing is amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I would have gotten one sooner. This makes household cleaning so much easier by taking the work out of it. Amazing.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Love my Rhoomba Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great cleaner and surprised at how quiet it is based on previous reviews. Really glad I bought it and hope it lasts a long time
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Perfect vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I owned an earlier roomba and this one blows it out of the water. It never gets stuck and get every inch of the floor everyday.
I would recommend this to a friend Rated 5 out of 5 stars
I'm Retired & So is my Floor Cleaning With Roomba
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is actually my second Roomba Floor Cleaner. We have a two story, We keep one downstairs and the new one upstairs. We are mainly hardwood but some carpet in spots. The new one has marked enhancements over the four year old model. WIFI makes scheduling and alerts much easier. They have improved the cleaning motor, the have improved getting stuck on things, and last but for sure the room mapping is Greatly improved along with automatic re-charge if necessary to complete the whole upstairs.
I would recommend this to a friend- Cons mentioned:Dustbin size
Rated 4 out of 5 stars
Great robot vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, and does a good job cleaning. With having g dogs that she'd a lot the bin is too small even to vacuum every day
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
great vacuum. Leave pretty layouts. love it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.makes great layouts, easy to use, and we can tell the difference between our lower level models...
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great for dog hair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a German Shepherd so we literally vacuum everyday and ever since we got the Roomba it's been great!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Good Vacumn
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still working like a champ after a year. Would recommend this to anyone.
I would recommend this to a friend Rated 4 out of 5 stars
The best price/quality Roomba
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the only review you need to read. If you’re not sure what Roomba type should you get, don’t look at any version below the 960. The cheaper versions don’t have a camera so the Roomba walks like me after a Friday night at bar. Believe me, don’t get the cheaper version. The 960 is the best price/quality you can get. However, if you’re too lazy to throw away the dirt from the Roomba almost every time you use, get the version with the extra bin.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Roomba
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product. Customer service was great. Would recommend
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Love!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we wanted. Cleans our dog hair! I feel like I don’t need to vacuum on a daily basis, anymore.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Works perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We already had an older model (which we use now on second floor). The Roomba 960 works perfectly, exactly as excepted.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great little gadget
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this roomba! It makes cleaning the house so easy especially if you have an amazon echo for voice command.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to set up
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for aunt. She loves how it keeps the house clean. With an friendly app that its easy to use.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
I love my Roomba
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is the best thing ever. It keeps my house free of dust on the floors. It’s a timesaver, no more sweeping for me!!!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Easy clean
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Leave the house for a while and just turn this thing on to come home to a clean house.
I would recommend this to a friend